Assistant Manager

KFC; Grand Prairie (TX); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Bonus Eligible

2 weeks’ vacation and PTO

Free meal each shift

Medical benefits from day 1

401k with 6% match

Career advancement

Job summary

Kentucky Fried Chicken (KFC) in Grand Prairie, TX is seeking an Assistant Manager who will support the Restaurant General Manager by upholding brand standards, coaching the team, and delivering memorable customer experiences. You will lead by example, train staff, and recognize performance to drive daily success.

In this hands-on role, you’ll manage restaurant operations during the RGM’s absence, handle cash controls and labor, and contribute to hiring, safety, and guest satisfaction.

Qualifications

• Minimum 2+ years of restaurant/retail management experience.
• Assist with P&L management including cash control, inventory and labor.
• Ensure employees receive proper training and resources.
• Champion KFC culture, values, equity and belonging in the restaurant.
• Lead recognition, collaboration and motivation across the team.
• Identify and recruit talent, supporting the RGM in hiring.
• Strong communication for performance appraisals and coaching.
• Adhere to corporate policies and health and food safety standards.

Responsibilities

• Ensure consistent customer satisfaction by modeling KFC Connect Success Routine.
• Oversee shift responsibilities and high food safety standards in RGM absence.
• Provide ongoing feedback and address employee relations issues as they arise.
• Assist in sourcing, interviewing and hiring Team Members, promoting equity and belonging.
• Contribute to Profit & Loss management and controls, including cash handling and labor.
• Review financial reports and take actions to optimize performance.
• Support facility maintenance and health and safety compliance.

Skills

Team leadership

Training & coaching

Customer service

Communication

P&L management

Cash handling

Inventory management

Labor management

Health & safety

Job description

As an Assistant Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you!

In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having fun while embracing personal challenges and growth opportunities. You'll work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience.

THE DAY-TO-DAY:

• Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs.
• Oversee Team Members' adherence to shift responsibilities and maintain high food safety standards. Take charge of restaurant operations in the RGM's absence.
• Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise, determine immediate resolutions, or escrow to the RGM when necessary.
• Assist in sourcing, recruiting, interviewing and hiring Team Members, while driving a culture of equity, inclusion and belonging.
• Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance and labor management.
• Review financial reports and take appropriate actions to optimize performance.
• Support the RGM in facility maintenance and ensure health and safety standards are consistently followed.

IS THIS YOU?

• 2+ years of restaurant/retail management experience.
• Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor and reviewing financial reports.
• Ensure all employees receive proper training and resources.
• Champion KFC’s culture and values, promoting equity, inclusion and belonging in the restaurant.
• Lead efforts in individual and team recognition, collaboration and motivation.
• Identify and recruit exceptional talent, supporting the RGM in the hiring process.
• Possess strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees.
• Adhere to corporate policies, procedures and Occupational Health and Food Safety standards.

WORK-HARD, PLAY-HARD:

• Competitive pay
• Bonus Eligible
• 2 weeks’ vacation and additional Paid Time Off
• Free meal each shift
• Medical benefits from day 1
• 401k retirement plan with 6% match
• Career advancement and professional development
• Tuition reimbursement and scholarship opportunities
• Health and wellness programs
• Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more
• KFC Foundation Programs include scholarships & tuition assistance, a $1 per $1 savings match, hardship assistance, and more!