Assistant Manager

KF; Grapevine (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Bonus eligible

2 weeks vacation + PTO

Free meals per shift

Medical benefits from day 1

401k with 6% match

Career development & tuition support

Health & wellness programs

Discounts & perks

Job summary

KFC is seeking an Assistant Manager to support the Restaurant General Manager by upholding brand standards and inspiring the team. You will train, coach and recognize staff to deliver memorable customer experiences, while stepping in during the RGM’s absence to drive results.

You’ll manage a 50-hour week with 40 hours at regular pay and 10 hours at time and a half, aiming for strong guest satisfaction, food safety and financial performance through effective staffing and resource control.

Qualifications

• 2+ years of restaurant/retail management experience.
• Strong communication skills for performance appraisals and disciplinary actions.
• Experience with P&L management, cash control and labor planning.
• Experience recruiting and hiring team members.
• Knowledge of health and food safety standards.

Responsibilities

• Lead by example to train, coach and recognize team members.
• Oversee operations in the RGM's absence and uphold brand standards.
• Provide ongoing feedback and address employee relations issues.
• Assist in sourcing, interviewing and hiring Team Members.
• Manage cash control, inventory and labor to optimize performance.
• Review financial reports and take actions to improve outcomes.
• Ensure health and safety standards are consistently followed.

Skills

Team leadership

Communication

People management

Recruiting

Performance coaching

P&L management

Cash handling

Inventory management

Labor management

Food safety

Job description

As an Assistant Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you!

In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having fun while embracing personal challenges and growth opportunities. You'll work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience.

THE DAY-TO-DAY:

• Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs.
• Oversee Team Members' adherence to shift responsibilities and maintain high food safety standards. Take charge of restaurant operations in the RGM's absence.
• Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise, determine immediate resolutions, or elevate to the RGM when necessary.
• Assist in sourcing, recruiting, interviewing and hiring Team Members, while driving a culture of equity, inclusion and belonging.
• Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance and labor management.
• Review financial reports and take appropriate actions to optimize performance.
• Support the RGM in facility maintenance and ensure health and safety standards are consistently followed.

IS THIS YOU?

• 2+ years of restaurant/retail management experience.
• Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor and reviewing financial reports.
• Ensure all employees receive proper training and resources.
• Champion KFC’s culture and values, promoting equity, inclusion and belonging in the restaurant.
• Lead efforts in individual and team recognition, collaboration and motivation.
• Identify and recruit exceptional talent, supporting the RGM in the hiring process.
• Possess strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees.
• Adhere to corporate policies, procedures and Occupational Health and Food Safety standards.

WORK-HARD, PLAY-HARD:

• Competitive pay
• Bonus Eligible
• 2 weeks’ vacation and additional Paid Time Off
• Free meal each shift
• Medical benefits from day 1
• 401k retirement plan with 6% match
• Career advancement and professional development
• Tuition reimbursement and scholarship opportunities
• Health and wellness programs
• Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more
• KFC Foundation Programs include scholarships & tuition assistance, a $1 per $1 savings match, hardship assistance, and more!