Assistant Manager

Tropical Smoothie Cafe; Gonzales (LA); On-site; USD 42,000 - 52,000; Full time

Job summary

Tropical Smoothie Café in Gonzales, LA is seeking an Assistant Manager who can lead crew, deliver unparalleled hospitality, and partner with the general manager to uphold brand standards.

Bring at least 1 year in the restaurant industry, leadership experience, and a strong desire for professional growth. This role requires Serv Safe certification and a commitment to training teammates in a fast-paced café environment.

Qualifications

• Minimum 1 year in the restaurant industry.
• Experience in a leadership role or position.
• Self-motivated with strong growth drive.
• Legally able to work in the U.S.

Responsibilities

• Interacts with crew and customers with energy and positivity.
• Provides leadership and verbal direction to crew members.
• Ensures quality product is delivered to the customer every time.
• Supports and works closely with the general manager through daily shift tasks.
• Trains and coaches crew members during each shift to uphold brand standards.
• Delivers unparalleled hospitality to each customer that visits our café.

Skills

Leadership

Team coordination

Staff training

Serv Safe certified

Job description

At Tropical Smoothie Café, we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun! Our leaders are key to delivering on this promise which is driven by our four values: Relationships Rule, Think Bigger, All in, High Five. If you are Smart and have Integrity, Drive, and Enthusiasm, you would be a great Tropical Smoothie Café Assistant Manager.

ESSENTIAL FUNCTIONS

• Interacts with crew members and customers using “Tropitude” (Tropidue is our “mojo” and what makes Tropical Smoothie Café fun and different and means having energy and creating a positive atmosphere).
• Provides leadership and verbal direction to crew members.
• Ensures quality product is delivered to the customer every time.
• Supports and works closely with the general manager through daily shift tasks.
• Assists the general manager with stocking & inventory counting.
• Delivers ‘Unparalleled Hospitality’ to each customer that visits our café.
• Knowledgeable and proficient in all positions within the café.
• Successfully completes the Café Basics Training Program & stays current on our online training platform, The Blend.
• Completes Serv Safe Class & Maintains Serv Safe Certification.
• Ensures each position is operating to Tropical Smoothie Cafe’s standards.
• Trains and coaches crew members during each shift to ensure brand standards are upheld.
• Enjoys working in team environments.
• Uses tools to accomplish goals, manage labor and control inventory.
• Performs any additional tasks necessary to run the café.

REQUIRED EXPERIENCE AND SKILLS

• A minimum of 1 year in the restaurant industry.
• Experience in a leadership role or position.
• Self-motivated and possess a strong desire for professional growth.
• Legally able to work within the State and Federal guidelines.

PHYSICAL REQUIREMENTS

• Continuous standing and walking throughout the duration of each shift.
• Constant face-to-face interactions with crew members and customers.
• Bending, lifting and carrying up to 30 pounds to perform duties like stocking, refilling ice or taking out trash.
• Safely navigate in a fast-paced café environment.
• Ability to multi-task and remain positive in sometimes stressful working conditions.

WORKING CONDITIONS

• Most shifts are between six to eight hours, but this may vary.
• Assistant Managers can expect to have some early mornings, late evenings, weekend and/or holiday hours with additional opening/closing responsibilities.
• Lead Crew Members by demonstrating Tropical Smoothie Cafes core values in all interactions with team & customers
• Comply with the Tropical Smoothie Café uniform and personal hygiene polices for each shift.
• Fun, fast-paced, upbeat environment with no fryers!