Assistant Manager

Long John Silver's; Chattanooga (TN); On-site; USD 42,000 - 64,000; Full time

Job summary

Long John Silver's in Chattanooga is seeking an Assistant Restaurant General Manager to partner with the RGM in directing daily restaurant operations, ensuring quality products and service to every guest. This leadership role emphasizes adherence to company standards and profitability.

The ARGM will help recruit, hire, develop, and motivate team members, schedule staff, maintain a safe, clean work environment, and uphold food safety in every aspect of dining operations.

Qualifications

• Experience managing daily restaurant operations
• Ability to train and motivate team members
• Strong communication and problem solving actions

Responsibilities

• Address and resolve guest inquiries and concerns promptly
• Promote positive guest engagement and experience
• Assist RGM to recruit, hire, develop, and motivate team; manage schedules
• Maintain a safe, clean restaurant environment and ensure equipment is in good condition
• Ensure ingredients and menu items are stored, prepared, and served with food safety in mind
• Handle administrative responsibilities as needed

Skills

Guest service excellence

Leadership and supervision

Hiring and development

Food safety and quality

Job description

The Assistant Restaurant General Manager (ARGM) at Long John Silver's has the overall responsibility for directing the daily operations of a restaurant in the RGM’s absence; ensuring compliance with company standards in all areas delivering the highest quality products and services to each guest. The ARGM is a leader in the restaurant, working closely with the RGM to successfully carry out the policies and procedures of the company and ensuring profitability.

The successful ARGM is able to:

• Address and resolve guest inquiries and concerns in a timely manner.
• Take responsibility for positive engagement with guests.
• Assist RGM to recruit, hire, develop, and motivate team members; manage work schedules.
• Maintain a safe, comfortable work environment for employees and customers. Ensure the restaurant is clean and equipment is in good working condition at all times.
• Ensure that ingredients and menu items are properly stored, handled, prepared, and presented with great care and concern for food safety.
• Manage administrative responsibilities.

Requirements

• Ability to work minimum 40 hrs/wk; including evenings and weekends.
• Ability to read, write, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to promote positive team atmosphere; opportunities for growth/development.
• Must have a valid driver’s license.

Physical Demands/Working Conditions

• While performing duties of this role, the employee is regularly required to stand and walk; talk and hear to communicate with employees; and taste/smell.
• The employee is frequently required to handle, feel and reach with hands and arms.
• The employee is occasionally required to sit, climb, or balance; and stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required for this role include peripheral vision and the ability to adjust focus.
• The employee is occasionally exposed to cooking fumes.
• The noise level in the work environment is usually moderate.

50 years ago we began our mission to bring great-tasting, sustainably-caught seafood to all the people who aren’t able to be near an ocean every day of their life. So from sea to delicious sea, we bring our bell-ringing quality, service and value to land every day. Fish Yeah!