Assistant Manager

Flying Biscuit Cafe; Chapel Hill (NC); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

5 vacation days

Meal benefits

40–42 hours per week

Job summary

Flying Biscuit Cafe in Chapel Hill, NC seeks an Assistant Manager to drive guest experiences and support the General Manager in leading a thriving team. You will oversee various restaurant operations, coach staff, and help ensure quality across all meals from breakfast to dinner.

You will collaborate on promotions, events, and social media, monitor costs and pricing, and participate in staffing, scheduling, and payroll.

Qualifications

• 1–3 years of management experience in a fast-paced, full-service environment.
• Ability to train and coach teams.
• Learner/Coachable; effective listener and communicator.
• Creative and takes initiative; encouraging with a sense of humor.
• Willing to lift and carry up to 20 lbs; able to sustain a minimum 10‑hour shift.

Responsibilities

• Perform any needed hourly role to ensure guest experiences remain exceptional.
• Ensure quality and proper kitchen execution across breakfast, lunch, and dinner shifts.
• Assist in creating and implementing preferred FOH service systems.
• Coordinate with restaurant staff to verify checklists and needs are met.
• Monitor menu pricing and accuracy on systems and materials.
• Contribute to financial success in sales, labor, beverage cost, and cash handling.
• Collaborate with General Manager on promotions, events, and social media requests.
• Respond to guest reviews and communicate feedback to teammates.
• Assist with interviews, hiring, training, staffing, and FOH scheduling.
• Handle daily invoicing/spreadsheets, beverage orders, inventory, and payroll.
• Co-lead bi-annual reviews of FOH team members.
• Manage partnerships with beverage vendors and suppliers.
• Maintain facility, grounds, repairs, and cleanliness; coordinate FOH/BOH.
• Participate in ongoing restaurant training and events.

Skills

Management experience

Train & coach teams

Listener/Communicator

Creative & initiative

Humor & encouragement

Lift 20 lbs

Stamina for 10 hr shifts

Job description

The Assistant Manager is a lively, hospitality-driven individual with an ambition towards overall general management. The Assistant Manager is knowledgeable in food & beverage trends; supports the General Manager in maintaining thriving teams; and engages guests with a focus on strengthening sales.

Benefits:

• 5 vacation days (after 1 year of employment with 30 hrs or more a week)
• Meal (One free meal/shift, 50% off food at home location, 20% off food at other SCR locations)
• Hours (40-42/week)

Responsibilities:

• Can perform, as needed, all hourly roles within the restaurant to guarantee exceptional guest experiences
• Ensures quality of all prepared meals to spec. and proper kitchen execution of breakfast, lunch, and dinner shifts to meet or exceed ticket time standards
• Assists in the creation of, utilizes, and ensures implementation of preferred systems for FOH service
• Coordinates with all restaurant staff to verify all checklists and restaurant needs are met
• Monitors menu pricing and accuracy on all systems and materials
• Assists in financial success in the following areas: sales and labor goals, beverage cost, and cash handling
• Collaborates with General Manager on all promotions, events, and social media requests
• Is aware of guest reviews to respond to guest experiences and communicate with teammates
• Assists with interviews, selection, new hire training, maintaining staffing levels, and FOH schedules
• Handles daily invoicing/spreadsheets, weekly beverage orders, monthly inventory, and assist with payroll
• Co-leads bi-annual reviews of all FOH team members
• Manages partnerships with various beverage vendors
• Maintains facility and grounds, communicates needed repairs, and monitors cleanliness
• Facilitates relationships across FOH and BOH teams
• Participates in ongoing restaurant training and scheduled restaurant events

Qualifications:

• 1 to 3 years of management experience in a fast-paced, full-service environment
• Ability to Train and Coach Teams
• Learner/Coachable
• Effective Listener/Communicator
• Creative and Takes Initiative
• Encouraging and has a Sense of Humor
• Is willing to lift and carry up to 20 lbs
• Has physical stamina for minimum 10 hour shift

Requirements:

• State Issued Driver’s License and Reliable Transportation
• Background Check
• 21 years of age
• Available Nights, Weekends, Holidays, and On-Call
• ServeSafe Certification (upon completion of training)
• TIPS Certification (upon completion of training)

Flying Biscuit Cafe' - Serving Breakfast All Day for 20 Years!!! Opening brand new location in Chapel Hill, NC. Looking for All Positions and growth opportunities