Full Service General Manager, LR & NWA

The Buttered Biscuit; Bentonville (AR); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Employee discount

Paid time off

Job summary

A modern southern restaurant in Bentonville, Arkansas is seeking a Mid-Senior level Manager to lead our growing team. This full-time role involves enhancing our brand reputation, managing staff recruitment and training, and achieving financial objectives. The ideal candidate will have a strong guest-centric mindset and a passion for delivering exceptional experiences. Responsibilities include communicating job expectations, maintaining quality standards, and solving problems to create a positive environment. Weekly hours range from 45-50, with weekend availability required.

Qualifications

• Mid-Senior level position in restaurant management.
• Experience in opening restaurants preferred.
• Ability to handle financial objectives and operational tasks.

Responsibilities

• Enhance brand reputation and accept ownership.
• Recruit, select, and train staff effectively.
• Communicate job expectations and manage schedules.
• Maintain quality standards in food and service.
• Ensure safe and healthy restaurant environment.
• Achieve financial objectives by managing costs.
• Act as point of contact for catering requests.

Skills

Heart for people

Positive attitude

Ownership of results

Passion for serving others

Coaching and mentoring

Financial acumen

Interpersonal communication

Problem-solving

Job description

1 day ago Be among the first 25 applicants

Looking for a team member who wants to have an integral role in the rapidly growing upscale modern

southern breakfast, brunch and lunch restaurant. We care about cultivating a food-focused dining experience

that embraces unique and diverse personalities while delivering on handcrafted classic southern food.

Culture is #1. Are we a good fit for you?

You:

• Have a heart for people & embrace the diversity of personalities to develop them to their highest potential - building high functioning teams and personal development of others bring you joy
• Enjoy building and implementing strategic objectives to deliver consistently strong results
• Are always up for an adventure and take ownerships of results
• Naturally positive in your speech, image, and action
• Have passion for serving others and energized by interacting with others

Us:

• We strive to bring a smile to everyone's face by what we do and how we treat each other
• Desire to have a positive influence on all we come in contact with
• To satisfy guests so people testify and become super fans!
• Create an environment of growth professionally and personally
• Serving our community by providing high quality food & service
• Families come first, being present with our families in the evening (Restaurant Hours: 6:30am-3pm)

Key Responsibilities:

• Enhances The Buttered Biscuit’s brand reputation by accepting ownership for full house and explores opportunities to add value to guests, team members and community.
• Accomplishes human resource objectives by recruiting, selecting, and training.
• Coaches for growth, discipline, and quarterly reviews.
• Trains each position according to The Buttered Biscuit standards. Recognizes employees daily for excellent work completed.
• Communicates job expectations to team members. Schedules all shifts. Reviews specials, shift notes, housekeeping and shares with the team.
• Achieves restaurant financial objectives by maintaining labor costs to goal, total food costs to goal.
• Provides and coaches for quality standards including food quality, presentation, and consistency.
• Solves problems and relieves anxiety of team members and guests.
• Maintains safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures, complying with legal regulations.
• Strategically plans and reviews restaurant financial objectives by forecasting, scheduling expenditures, analyzing variances, initiating corrective actions.
• Orders supplies as needed from vendors.
• Acts as point of contact for catering requests and fulfillment for your store
• Holidays are required, except for Thanksgiving Day and Christmas Day
• Strong passion for delivering exceptional guest experiences with a guest-centric mindset.
• Proven track record in driving sales growth and achieving KPIs.
• Strong financial acumen and proficiency in POS and corporate software systems.
• Excellent interpersonal communication, critical thinking, and emotional intelligence.
• Prior experience in opening restaurants is strongly preferred.

Working Conditions:

• Ability to stand, walk, and perform physical tasks for extended periods.
• Weekend availability required

Job Type: Full-time 45-50 hr/week

• Employee discount

• Paid time off

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries: Restaurants