Assistant General Manager: Lead Ops & Team Performance

Harri; Coon Rapids (MN); On-site; USD 50,000 - 70,000; Full time

Job summary

Jersey Mike's Subs in Coon Rapids, MN is seeking an Assistant General Manager to lead day‑to‑day restaurant operations, coach crew on every shift, set goals, and provide timely feedback. You will work as a true partner to the franchisee leadership to ensure the store runs smoothly and meets brand standards.

The AGM role focuses on staffing, inventory management, training, and delivering best‑in‑class service while upholding safety and sanitation guidelines.

Qualifications

• Proven experience as a Shift Manager, AGM, or GM in QSR or full-service restaurant.
• Strong leadership and decision‑making skills.
• Commitment to excellent service.
• Knowledge of health and safety regulations.
• Ability to stand for long periods.

Responsibilities

• Oversee in-store operations and coaching of crew on every shift.
• Set goals, provide job assignments, motivate others, and give timely feedback.
• Partner with franchisee leadership to ensure the store runs smoothly and effectively.
• Model exceptional customer service and drive daily operations.
• Oversee scheduling, inventory, and food orders; ensure safety and sanitation compliance.
• Lead crew training and uphold brand standards.

Skills

Shift management

Team leadership

Customer service

Operations management

Decision making

Problem solving

Food safety

Ability to stand for long periods

Education

High school diploma

Job description

Jersey Mike's Subs in Coon Rapids, MN is seeking an Assistant General Manager to lead day‑to‑day restaurant operations, coach crew on every shift, set goals, and provide timely feedback. You will work as a true partner to the franchisee leadership to ensure the store runs smoothly and meets brand standards.

The AGM role focuses on staffing, inventory management, training, and delivering best‑in‑class service while upholding safety and sanitation guidelines.