General Manager

R.Salerno Restaurant Group; Mount Prospect (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

A local brewery restaurant is seeking an experienced Restaurant General Manager to ensure outstanding customer experiences. The successful candidate will manage all aspects of the restaurant operation, lead staff, oversee marketing strategies, and maintain quality service. Ideal candidates will have over five years of experience and a strong background in food and beverage management. Join a dedicated team in a dynamic environment!

Qualifications

• 5+ years of experience as a Restaurant General Manager or similar role.
• Extensive food and wine knowledge.
• Strong leadership and motivational skills.

Responsibilities

• Manage and oversee the entire restaurant operation.
• Deliver exceptional guest services.
• Plan and develop the overall restaurant marketing strategy.

Skills

Leadership

Customer service management

Financial management

Problem-solving

Communication

Time-management

Interpersonal skills

Education

Culinary school diploma or BS in Business Administration

Tools

Restaurant management software

Job description

Overview

We are looking for an experienced and passionate Restaurant General Manager to join our team.

As a Restaurant General Manager, your primary responsibility is to the customer, ensuring that every guest has a wonderful experience

To be successful as a restaurant general manager you should have excellent communication skills and a passion for customer service. You should be someone who leads by example, both in how you interact with your team as well as how to support our guests.

Responsibilities

• Manage and oversee the entire restaurant operation
• Deliver exceptional guest services
• Ensuring guest satisfaction
• Plan new and update existing menus
• Plan and develop the overall restaurant marketing strategy
• Manage restaurant’s tech stack.
• Respond efficiently to customer questions and complaints
• Organize and supervise shifts
• Manage and lead staff
• Develop hourly and salary staff
• Hire new employees
• Terminate employees when necessary
• Training and evaluate staff performance
• Manage food cost, forecast requirements, and maintain inventory
• Manage restaurant supplies including smallwares
• Control costs and minimize waste
• Create and nurture a positive working environment
• Implement innovative strategies to improve productivity, sales, and food quality.
• Extensive knowledge of Craft Beer and Cocktails

Qualifications

• Ideally, 5+ years of experience as a Restaurant General Manager or similar role
• Ideally, 5+ years of experience customer service management
• Extensive food and wine knowledge
• Computer literacy
• Familiarity with restaurant management software
• Experience in event planning
• Strong leadership, motivational and people skills
• Good financial management skills
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skill s
• Culinary school diploma or BS degree in Business Administration

Complete our short application today!