Assistant Manager

Jobtailor; Bothell (WA); On-site; USD 52,000 - 65,000; Full time

Job summary

Jobtailor is seeking a Restaurant Supervisor with proven leadership to manage daily operations in a fast-paced dining environment in Bothell, WA. You will supervise, train, and schedule staff, ensure guest satisfaction, and maintain safety and quality standards.

The role requires prior supervisory experience in a corporate owned restaurant, strong communication, teamwork, and the ability to multi-task while solving problems. Training and performance evaluation are key components of the job.

Qualifications

• Six months previous management experience
• Three months of practical experience in a corporate owned restaurant or equivalent
• Must be 18 years or older
• Basic computer skills (Excel and Word)
• Highest commitment to quality customer service with the ability to work with a team
• Ability to multi-task in a fast paced environment
• Strong communication skills and ability to listen attentively
• Ability to work with minimal supervision and solve problems

Responsibilities

• Carry out supervisory responsibilities in accordance with policies and laws
• Interview and train employees
• Plan, assign, and direct work
• Evaluate daily performance
• Reward and discipline employees
• Address complaints and resolve problems while maintaining high guest service
• Direct, coordinate, and participate in preparation, cooking, assembling, or packaging of food
• Perform shift activities including food handling, directing employees, customer service, daily cash control, and facility cleanliness
• Follow the training schedule and monitor training effectiveness of crew employees
• Participate in staffing by distributing applications, scheduling interviews, and potentially conducting initial crew interviews
• Demonstrate complete understanding of the menu
• Assist with serving orders while tending to guest needs
• Coach others through enforcement of workplace safety policies and procedures
• Communicate performance issues to the general manager
• Create and execute shift goals and enforce policies during shifts

Skills

Leadership

Strong communication

Team collaboration

Problem solving

Attention to detail

Active listening

Multi-tasking

Tools

Microsoft Excel

Microsoft Word

Job description

• Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Interview and train employees.
• Plan, assign, and direct work.
• Evaluate daily performance.
• Reward and discipline employees.
• Address complaints and resolve problems while maintaining high guest service and an exceptional dining experience.
• Direct, coordinate, and participate in preparation, cooking, assembling, or packaging of food.
• Perform shift activities including food handling, directing employees, customer service, daily cash control, and facility cleanliness.
• Follow the training schedule and monitor training effectiveness of crew employees.
• Participate in staffing by distributing applications, scheduling interviews, and potentially conducting initial crew interviews.
• Demonstrate complete understanding of the menu.
• Assist with serving orders while tending to guest needs.
• Coach others through enforcement of workplace safety policies and procedures.
• Communicate performance issues to the general manager.
• Create and execute shift goals and enforce policies during shifts.

Requirements

• Food handlers permit
• Six months previous management experience and three months of practical experience in a corporate owned restaurant, or an equivalent combination of other related exp.
• Basic computer skills, knowledge of excel and word.
• Must be 18 years of age or older
• Highest commitment to quality customer service with the ability to work with a team.
• Ability to multi-task in a fast paced environment.
• Strong communication skills, and have the ability to listen attentively to guests and team members.
• Ability to demonstrate accuracy and thoroughness, always looks for ways to improve and promote quality.
• Ability to work with minimal supervision, accomplish tasks without instruction and at times problem solve for the best solution
• Basic math skills.
• Must be able to frequently move and/or lift product, containers etc from 10 to 50 pounds

Core Competencies

Demonstrates strong leadership and management skills in a fast-paced restaurant environment, with a focus on quality customer service, team collaboration, and effective communication. Proficient in training, performance evaluation, and adherence to safety and operational policies.

Highest-signal resume keywords

• Food Handlers Permit
• Management Experience
• Customer Service Excellence
• Basic Computer Skills
• Multi-Tasking Ability

ATS Optimization Keywords

Hard Skills

• Food Handling
• Performance Evaluation
• Shift Management
• Basic Math Skills
• Menu Knowledge

Soft Skills

• Strong Communication Skills
• Team Collaboration
• Problem Solving
• Attention to Detail
• Ability to Listen Attentively

Certifications & Qualifications

• Food Handlers Permit

Industry Keywords

• Restaurant Management
• Guest Service
• Workplace Safety Policies
• Fast-Paced Environment
• Employee Training

Tools & Technologies

• Microsoft Excel
• Microsoft Word