Assistant Manager

All Star Elite, LLC; Augusta (GA); On-site; USD 19,000 - 22,000; Full time

Job summary

All Star Elite, LLC in Augusta, GA is seeking an Assistant Manager to support daily operations and drive service excellence. The role acts as a liaison between staff and management, ensuring adherence to policies and delivering strong performance metrics.

The position requires a bachelor’s degree in business administration or related field and at least 2 years in a supervisory role, with proficiency in MS Office and data analysis tools.

Qualifications

• Bachelor’s degree in business administration, management, or related field.
• At least 2 years of supervisory or assistant management experience.
• Strong understanding of business operations and team leadership.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and basic data analysis tools.

Responsibilities

• Assist the Manager in planning, organizing, and directing daily operations.
• Supervise and support team members with guidance, training, and performance feedback.
• Monitor workflow and productivity; identify improvements and implement solutions.
• Ensure compliance with company policies, procedures, and regulatory requirements.
• Handle customer inquiries and resolve issues promptly to maintain high levels of customer satisfaction.
• Prepare reports on operational performance and assist in budgeting and resource allocation.
• Coordinate with other departments to facilitate smooth business operations and project execution.

Skills

Leadership

Communication

Data analysis

Team leadership

Analytical skills

Education

Bachelor’s degree in business administration

Tools

Microsoft Office

CRM software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Augusta, GA, US

Salary Range: $14.00 To $16.00 Hourly

About the Role:

The Assistant Manager plays a pivotal role in supporting the overall management and operational success of the organization. This position is responsible for assisting in the coordination of daily activities, ensuring that team members meet performance standards and deliver exceptional service. The Assistant Manager acts as a key liaison between staff and senior management, facilitating communication and implementing company policies effectively. By overseeing workflow and addressing challenges proactively, this role contributes to achieving business goals and enhancing customer satisfaction. Ultimately, the Assistant Manager helps create a productive and positive work environment that drives continuous improvement and operational excellence.

Minimum Qualifications:

• Bachelor’s degree in Business Administration, Management, or a related field.
• At least 2 years of experience in a supervisory or assistant management role.
• Strong understanding of business operations and team leadership principles.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and basic data analysis tools.

Preferred Qualifications:

• Experience in the specific industry relevant to the hiring company.
• Advanced certifications in management or leadership (e.g., PMP, Six Sigma).
• Familiarity with customer relationship management (CRM) software.
• Demonstrated ability to manage budgets and financial reports.
• Multilingual abilities to support diverse teams and customer bases.

Responsibilities:

• Assist the Manager in planning, organizing, and directing daily operations to meet company objectives.
• Supervise and support team members by providing guidance, training, and performance feedback.
• Monitor workflow and productivity, identifying areas for improvement and implementing solutions.
• Ensure compliance with company policies, procedures, and regulatory requirements.
• Handle customer inquiries and resolve issues promptly to maintain high levels of customer satisfaction.
• Prepare reports on operational performance and assist in budgeting and resource allocation.
• Coordinate with other departments to facilitate smooth business operations and project execution.

Skills:

The Assistant Manager utilizes leadership and communication skills daily to motivate and guide team members toward achieving operational goals. Analytical skills are essential for monitoring performance metrics and identifying opportunities for process improvements. Problem-solving abilities enable the Assistant Manager to address challenges efficiently and maintain smooth operations. Proficiency with software tools supports data-driven decision-making and effective reporting. Additionally, interpersonal skills foster collaboration across departments and enhance customer interactions, contributing to a positive organizational culture.