Assistant Manager

Phoenix Partners; Atlanta (GA); Presencial; USD 65.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Health insurance

Dental insurance

Vision insurance

Paid time off

Dining discounts

Family-like environment

Energetic workplace

Descripción de la vacante

Phoenix Partners is seeking an Assistant General Manager for Boathouse Bar & Kitchen and Sojourners at Hartsfield-Jackson Atlanta International Airport. You will lead daily operations, inspire a diverse team, and drive guest satisfaction and profitability in a high-volume environment.

You will partner with the General Manager to deliver exceptional service, coach staff, and manage financial performance while upholding health and safety standards.

Formación

• 3+ years of leadership experience in a high-volume, full-service restaurant.
• Proven ability to lead diverse teams with empathy and authority.
• Strong understanding of restaurant financials, including P&L management.
• Excellent communication and conflict-resolution skills.
• A passion for hospitality and a drive to exceed expectations.
• Exhibits a hands-on leadership style, actively collaborating with the CEO, general manager, and the broader management team.

Responsabilidades

• Partner with the General Manager to oversee all front and back-of-house operations, ensuring smooth service and exceptional guest experiences
• Lead, coach, and develop team members—fostering a culture of accountability, respect, and continuous improvement
• Delegate tasks effectively across all team members, ensuring clear direction in high-pressure kitchen environments
• Identify and resolve issues swiftly, applying sound judgment to minimize disruptions and ensure smooth operations and a top-tier customer experience
• Monitor and manage team performance by setting clear goals, providing regular feedback, and implementing development plans to drive continuous improvement and operational excellence
• Monitor and manage labor costs, inventory, and operational budgets to meet financial goals
• Ensure compliance with health, safety, and sanitation standards at all times
• Handle guest feedback with professionalism, turning challenges into opportunities for loyalty
• Assist in creating and executing promotional events and seasonal menus
• Step in as acting GM when needed, making confident, informed decisions

Conocimientos

Leadership experience

Team leadership

P&L management

Communication skills

Hospitality focus

Hands-on leadership

Descripción del empleo

Who We Are

Boathouse Bar & Kitchen and Sojourners are two distinctive dining destinations located at Hartsfield-Jackson Atlanta International Airport. Together, they deliver exceptional food, beverage, and hospitality experiences to travelers from around the world. From fresh seafood, Southern-inspired favorites, and handcrafted cocktails to elevated American cuisine and welcoming service, our restaurants are committed to creating memorable guest experiences in one of the world’s busiest airports.

The Impact You’ll Make

As our Assistant General Manager, you’ll be the heartbeat of our daily operations—leading with empathy, precision, and a passion for service. You’ll inspire and guide our team, ensure every guest leaves delighted, and help shape the culture that keeps both our team members and customers coming back. Your leadership will directly influence our reputation, profitability, and the growth of our people.

What You’ll Do

• Partner with the General Manager to oversee all front and back-of-house operations, ensuring smooth service and exceptional guest experiences
• Lead, coach, and develop team members—fostering a culture of accountability, respect, and continuous improvement
• Delegate tasks effectively across all team members, ensuring clear direction in high-pressure kitchen environments
• Identify and resolve issues swiftly, applying sound judgment to minimize disruptions and ensure smooth operations and a top-tier customer experience
• Monitor and manage team performance by setting clear goals, providing regular feedback, and implementing development plans to drive continuous improvement and operational excellence
• Monitor and manage labor costs, inventory, and operational budgets to meet financial goals
• Ensure compliance with health, safety, and sanitation standards at all times
• Handle guest feedback with professionalism, turning challenges into opportunities for loyalty
• Assist in creating and executing promotional events and seasonal menus
• Step in as acting GM when needed, making confident, informed decisions

What You’ll Bring

• 3+ years of leadership experience in a high-volume, full-service restaurant
• Proven ability to lead diverse teams with empathy and authority
• Strong understanding of restaurant financials, including P&L management
• Excellent communication and conflict-resolution skills
• A passion for hospitality and a drive to exceed expectations
• Exhibits a hands-on leadership style, actively collaborating with the CEO, general manager, and the broader management team, ensuring alignment on business goals, operational excellence, and team development

Why You'll Love It Here

• Competitive salary
• Comprehensive health, dental, and vision insurance
• Paid time off
• Employee dining discounts
• Professional team with a small, family-like environment
• Fun, energetic atmosphere serving guests from all over the world
• A supportive, team-first culture where your ideas are valued and your contributions are appreciated

Join Us

If you’re ready to lead with heart, inspire a team, and create unforgettable guest experiences, we’d love to meet you.

Boathouse Bar & Kitchen and Sojourners are two distinctive dining destinations located at Hartfield-Jackson Atlanta International Airport. Together, we deliver exceptional food, beverage, and hospitality experiences to travelers from around the world. From fresh seafood, Southern-inspired favorites, and handcrafted cocktails to elevated American cuisine and welcoming service, our restaurants are committed to creating memorable guest experiences in one of the world’s busiest airports.