Boardwalk Burger & Fries is seeking an experienced and energetic General Manager to lead our restaurant team at Hartsfield-Jackson Atlanta International Airport (ATL). If you are passionate about customer service, leadership, team development, and fast-paced restaurant operations, we want to hear from you!
Requirements/Responsibilities
- Oversee daily operations of the restaurant, ensuring efficiency and productivity.
- Hire, train, and manage staff, fostering a positive work environment that encourages teamwork andhigh morale.
- Ensure high-quality food preparation and presentation, adhering to all health and safety regulations.
- Manage inventory, order supplies, and ensure proper storage to minimize waste.
- Develop and implement strategies to improve service, drive sales, and enhance customer satisfaction.
- Handle financial tasks such as budgeting, sales reporting, and payroll.
- Resolve customer complaints promptly and professionally.
- Maintain a clean, safe, and welcoming environment for both staff and customers.
- Liaise with upper management or franchise owners, providing regular updates and reports.
- Stay updated on industry trends and implement new strategies as necessary.
Qualifications
- Proven experience as a General Manager or similar role in the fast food industry.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Proficient in business management and financial principles.
- Knowledge of health and safety regulations in the food service industry.
- Ability to handle high-stress situations and resolve conflicts effectively.
- Customer service-oriented with a focus on improving customer satisfaction.
- Must be able to pass a Federal Background CheckPrior experience in one of the following roles and brands is highly desirable: Shift Lead, Shift Supervisor, Shift Manager, General Manager, Assistant Manager, Barista, customer service, , or other part time restaurant job at Boardwalk Burger and Fries, Starbucks, Chick-fil-A, Popeyes, Panera Bread, McDonalds, Taco Bell, Burger King, In-N-Out Burger.