Airport Restaurant GM: Lead Operations & Guest Experience

Boardwalk Burger and Fries - ATL; Atlanta (GA); Presencial; USD 75 000 - 95 000; Tempo integral

Resumo da oferta

Boardwalk Burger & Fries at Hartsfield-Jackson Atlanta International Airport is seeking an experienced General Manager to lead our restaurant team and drive daily operations. You will oversee staff, ensure quality food service, and maintain a high standard of safety and cleanliness.

We look for strong leadership, excellent communication, and a track record of improving efficiency and guest satisfaction in fast-food environments. Federal background check is required.

Qualificações

• Proven experience as a General Manager or similar role in the fast food industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Proficient in business management and financial principles.
• Knowledge of health and safety regulations in the food service industry.
• Ability to handle high-stress situations and resolve conflicts effectively.
• Customer service-oriented with a focus on improving customer satisfaction.
• Must be able to pass a Federal Background Check.

Responsabilidades

• Oversee daily operations of the restaurant, ensuring efficiency and productivity.
• Hire, train, and manage staff, fostering a positive work environment that encourages teamwork andhigh morale.
• Ensure high-quality food preparation and presentation, adhering to all health and safety regulations.
• Manage inventory, order supplies, and ensure proper storage to minimize waste.
• Develop and implement strategies to improve service, drive sales, and enhance customer satisfaction.
• Handle financial tasks such as budgeting, sales reporting, and payroll.
• Resolve customer complaints promptly and professionally.
• Maintain a clean, safe, and welcoming environment for both staff and customers.
• Liaise with upper management or franchise owners, providing regular updates and reports.
• Stay updated on industry trends and implement new strategies as necessary.

Conhecimentos

Leadership

Team management

Communication

Customer service

Financial principles

Health and safety

Conflict resolution

Descrição da oferta de emprego

Boardwalk Burger & Fries at Hartsfield-Jackson Atlanta International Airport is seeking an experienced General Manager to lead our restaurant team and drive daily operations. You will oversee staff, ensure quality food service, and maintain a high standard of safety and cleanliness.

We look for strong leadership, excellent communication, and a track record of improving efficiency and guest satisfaction in fast-food environments. Federal background check is required.