Shift Leader - Century Bar & Bites - Atlanta Airport

Concessions Intl Brand; Atlanta (GA); On-site; USD 35,000 - 50,000; Full time

Job summary

Concessions Intl Brand seeks a Shift Leader for the Century Bar & Bites at Atlanta Airport. The role focuses on supporting operations, ensuring superior guest service, and supervising staff in the absence of management. Responsibilities include cash management, food safety practices, and maintaining cleanliness. Applicants should have a high school diploma/GED and customer service experience. The position offers full-time employment in a dynamic environment with growth opportunities.

Qualifications

• 1-2 years of previous customer service and supervisory experience.
• Ability to obtain alcohol awareness and/or ServSafe Food Safety certification.

Responsibilities

• Support operation to deliver superior guest service.
• Perform opening and closing duties including cash management.
• Communicate and suggestively sell menu offerings to guests.
• Assist management with monitoring daily operations and training.

Skills

Customer service

Supervisory skills

Cash handling

Food safety practices

Communication

Education

High school diploma or GED

Job description

Shift Leader – Century Bar & Bites (Atlanta Airport)

Job Category: Food and Beverage Service

Requisition Number: SHIFT003618

Posted: May 4, 2026

Employment type: Full-Time

Location: Atlanta, GA 30354, USA

Description

Purpose of Position: Support the operation to deliver Superior Guest Service by performing duties which include completing guest transactions, assisting with food preparation and cooking, and cleaning. Assist unit management with monitoring daily operations and lead employees in the performance of their duties in the absence of a unit or assistant manager. Perform unit opening and closing duties which includes cash management, inventory management, stocking, and unit appearance.

Essential Duties/Responsibilities

• Ensures each guest receives superior service by providing a friendly environment, including prompt recognition and greeting of guests with a smile using established service standards.
• Communicates, explains, and suggestively sells menu offerings, products, and promotions to guests.
• Completes cash handling duties with appropriate paperwork; processes and presents checks to guests and completes payment transactions.
• Cooks and stores food at required temperatures; labels, dates, and rotates all products in accordance with company standards.
• Assists unit management with monitoring daily operations and lead employees in the performance of their duties in the absence of a unit or assistant manager.
• Performs unit opening and closing duties which includes cash management, inventory, stocking, and unit appearance.
• Adheres to and ensures all company policies, procedures and safety guidelines are followed.
• Supports the training of associates to ensure that unit standards, sales and customer service are maintained.
• Ensures that all areas of the unit are properly cleaned and maintained and opening and/or closing side works are completed according to established checklists.
• Follows safe food handling and proper hygiene practices.
• Adheres to workplace safety standards for operating and maintaining equipment and reports any equipment malfunction to management immediately.
• Performs other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to obtain alcohol awareness and/or ServSafe Food Safety certification.

Education/Previous Experience

High school diploma or general education degree (GED); 1–2 years previous customer service and supervisory experience or an equivalent combination of education, training, and experience.

Language Skills

Ability to read and comprehend simple instructions, short correspondence and memos. Ability to effectively communicate information individually and in small group situations to customers and co workers.

Mathematical Skills

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.

Reasoning Ability

Ability to apply reasonable understanding in carrying out instructions in written, oral or diagram form.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to continuously stand and walk; use hands to lift and carry 0–50 lb., frequent reaching/grasping/handling, frequent pushing and pulling 0–50 lb., handle or feel objects, tools or controls; and talk or hear. Specific vision abilities required by this job include close vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Tasks do not expose employee to hazardous conditions.

Behaviors

• Loyal – Shows firm and constant support to a cause.
• Team Player – Works well as a member of a group.
• Leader – Inspires teammates to follow them.
• Detail Oriented – Capable of carrying out a given task with all details necessary to get the task done well.
• Dedicated – Devoted to a task or purpose with loyalty or integrity.

Motivations

• Growth Opportunities – Inspired to perform well by the chance to take on more responsibility.
• Entrepreneurial Spirit – Inspired to perform well by an ability to drive new ventures within the business.
• Ability to Make an Impact – Inspired to perform well by the ability to contribute to the success of a project or the organization.
• Flexibility – Inspired to perform well when granted the ability to set your own schedule and goals.
• Self‑Starter – Inspired to perform without outside help.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.