Assistant Manager

Sweetlous; Athol (MA); On-site; USD 48,000 - 58,000; Full time

Benefits offered by this job

Two weeks vacation

Health & dental insurance

Monthly bonus potential

Flexible scheduling

Job summary

Sweet Lou’s Restaurants is seeking a results-driven Restaurant Manager to lead daily operations, supervise staff, and ensure exceptional guest service. You will oversee inventory, compliance, and cost controls while promoting the brand and maintaining a positive team environment.

Ideal candidates will have proven restaurant management experience, strong leadership, and extensive knowledge of food, wine and beer, along with English proficiency and familiarity with restaurant management software.

Qualifications

• Proven experience as restaurant manager.
• Demonstrated experience in customer service management.
• Extensive food, wine and beer knowledge.
• Proficiency in English.
• Computer literacy and familiarity with restaurant management software.
• Strong leadership, motivational and people skills.
• Experience organizing shifts and supervising staff.

Responsibilities

• Deliver superior guest services and ensure absolute customer satisfaction.
• Enforce and offer the best quality of products possible.
• Organize and supervise shifts.
• Appraise personnel's performance and provide feedback to keep them upbeat and productive.
• Estimate consumption, forecast requirements and maintain inventory.
• Monitor compliance with sanitation and safety rules and regulations.
• Control costs and minimize waste.
• Successfully promote our brand.
• Nurture a positive work environment and lead by example.
• Monitor operations and initiate corrective actions.

Skills

Leadership

People skills

English proficiency

Restaurant software

F&B knowledge

Customer service management

Restaurant management experience

Team management

Job description

Responsibilities

• Deliver superior guest services and ensure absolute customer satisfaction


• Enforce and offer the best quality of products possible


• Organize and supervise shifts


• Appraise personnel's performance and provide feedback to keep them upbeat and productive


• Estimate consumption, forecast requirements and maintain inventory


• Monitor compliance with sanitation and safety rules and regulations


• Control costs and minimize waste


• Successfully promote our brand


• Nurture a positive work environment and lead by example


• Monitor operations and initiate corrective actions

Benefits

• Two weeks paid vacation


• Health and dental insurance


• Monthly bonus potential


• Competitive Pay and Flexible Work Schedules – We know you have a life outside of Sweet Lou’s and we work with you to accommodate that. We also respect the work you bring to our table and we compensate competitively.

Requirements

• Proven experience as restaurant manager


• Demonstrated experience in customer service management


• Extensive food, wine and beer knowledge


• Proficiency in English


• Computer literacy and familiarity with restaurant management software


• Strong leadership, motivational and people skills

A Dynamic Team

We are proud of every team member we hire. We work hard to foster a positive atmosphere of teamwork and creativity. We also work hard to give back to our local communities – being part of our team encompasses quality in and out of the restaurant.

Compensation

Compensation: $48,000.00 - $58,000.00 per year

Company Description

At Sweet Lou’s Restaurants – we know the value of building a strong team. It’s time spent training, coaching and dedication to quality that leads to championship nights. We are always looking for dynamic, hardworking individuals to maintain our varsity status in the service industry. Do you have what it takes to help us serve our best selves? Apply today!

Mission Statement

Serving our best, from the kitchen to the community through high quality ingredients, a welcoming environment, responsible service and local outreach.

Equal Opportunity

We are an equal opportunity employer and all qualified applicants will receiveconsideration for employment without regard to race, color, religion, sex,national origin, disability status, protected veteran status, or any othercharacteristic protected by law.

Food Discounts

We like what we make and we hope you do too! Tipped employees receive 50% off any menu item while on shift. Back of the house employees and hosts are allowed one free meal per shift from a limited employee menu.