Assistant Management Executive - Luxury Property Ops Lead

Automatic Data Processing, Inc.; New York (NY); Vor Ort; USD 65.000 - 75.000; Vollzeit

Zusammenfassung

Automatic Data Processing, Inc. in New York, NY, is seeking an Assistant Management Executive (AME) to support the Management Executive in day‑to‑day administration for a portfolio of cooperative and condominium communities.

This role ensures exceptional service to Boards, residents, and vendors while maintaining compliance with governing documents and regulations. The AME will assist with board materials, arrears tracking, and annual meetings, coordinating notices and records, and maintaining

Qualifikationen

• Minimum 2 years college or Associate’s Degree.
• 5–7 years of experience managing luxury residential or mixed-use buildings.
• Strong leadership and team development skills.
• Proficiency in property management systems and financial reporting.
• In-depth knowledge of NYC codes, compliance agencies, and labor environments.
• Excellent communication, organization, and conflict-resolution skills.
• Ability to manage multiple priorities in a fast-paced, high-expectation environment.

Aufgaben

• The AME will be assigned approximately twelve properties for which they will serve as the AME.
• Support Executives with property-level administration, resident communication, and task coordination.
• Respond to resident inquiries in a timely, polite, and service focused manner within 24 hours.
• Assist the board, Resident Manager and ME with vendor coordination and communication as needed.
• Responsible for maintaining accurate and current trackers as required by boards for property features, memberships, access controls and (arrears, bike rooms, storage trackers, etc.) for Board Meeting packets, and project updates.
• Assist in tracking service requests and maintenance tasks.
• Monthly arrears tracking and communication with shareholders/owners monthly.
• Support the Management Executive in the preparation of Board meeting materials by compiling reports, providing updates on arrears, alterations, and other operational tracking items.
• Coordinate annual meetings with ME and board members, schedule all locations, participants and distribute as required, all notices, collect required documentation of attendance and assist to certify results.
• Attend board and annual meetings (as required), take meeting minutes, and follow up on action items.
• Maintain positive and professional relationships with board members, residents, and vendors.
• Serve as a liaison to ensure effective communication between management, building staff, and residents.
• Maintain organized records and digital files aligned with company protocols. Ensure all documents and relevant communications are preserved in an organized and clear manner in the building’s Sharepoint folder. Using standard nomenclature to name all files and folders.
• Draft resident correspondence and deliver by form of communication building uses.
• Work with Resident Manager on Application for new staff and coordinate with payroll onboarding.
• Process and track all alteration / decorating agreement submissions. Respond timely. Work with property engineer/architect to review and provide timely response within guidelines of alteration agreements, follow up and through on all agreements through completion of work, ensure al work is certified and all permits closed.
• Take initiative on assigned projects and follow up without being prompted.
• Additional tasks may be assigned based on learning objectives and building needs.

Kenntnisse

Leadership

Communication

Organization

Conflict resolution

Proactivity

Mentorship

Ausbildung

Associate’s degree

2 years college

Tools

Yardi

SharePoint

Fresh Service

Outlook

Excel

Monday.com

Avid

Site-Compli

Jobbeschreibung

Automatic Data Processing, Inc. in New York, NY, is seeking an Assistant Management Executive (AME) to support the Management Executive in day‑to‑day administration for a portfolio of cooperative and condominium communities.

This role ensures exceptional service to Boards, residents, and vendors while maintaining compliance with governing documents and regulations. The AME will assist with board materials, arrears tracking, and annual meetings, coordinating notices and records, and maintaining