Assistant Maître D

Celebrity Cruises; Miami (FL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Free accommodation

Free meals

Training & support

Flights to ship

Uniform laundry

6-month contract

2 months vacation

Family rates onboard

Career growth onboard

Job summary

Celebrity Cruises in the United States is seeking a Restaurant Manager or Senior Restaurant Manager onboard to supervise dining service and uphold the brand's high standards.

You will lead restaurant personnel, ensure guest satisfaction, and work with international staff; shipboard experience preferred. Fluent English and additional languages valued.

Qualifications

• Bachelor’s degree or higher in hospitality management or related field.
• 5–8 years in hospitality/restaurant management, shipboard experience preferred.
• Strong food and wine knowledge with fine dining experience.

Responsibilities

• Supervise restaurant staff and maintain service standards.
• Plan rosters, train personnel, and monitor performance.
• Anticipate guests' needs and celebrate special occasions.
• Develop sales strategies to meet KPIs.

Skills

Leadership

Guest service

English fluency

Multilingual

Education

Bachelor’s degree in hospitality management / business administration

Job description

Celebrity Cruises is a luxury and modern cruise line, part of Royal Caribbean Group! Since its inception in 1989, Celebrity has held true to its original commitment of taking the very best aspects of classic, elegant cruising and updating them to reflect current lifestyles. What sets Celebrity apart from other vacation choices today is the cruise line's passionate dedication to providing guests with a cruise experience that exceeds expectations. This extraordinary performance level has become the definition of Celebrity Cruises and has set the worldwide standard for today's expression of what first made cruising famous - high quality, superior design, spacious accommodations, grand style, attentive service and exceptional cuisine!

As part of the Celebrity Family, we will provide you with a fantastic opportunity to grow your career, travel the world and create an unforgettable experience for you to share with family and friends for years to come. As part of your work journey with us, we can offer you:

• Free accommodation.
• Free meals.
• Full training and support.
• Flights to and from the ship.
• Free laundry for uniforms.
• 6 months contract, 2 months' vacation.
• Special rates for your family and friends to visit onboard.
• Great opportunities to grow and make an excellent career onboard!

About the Role

The ideal candidate is a Restaurant Manager or Senior Restaurant Manager with a strong background in F&B, 5 starts Hotel/Resorts, and/or other cruise lines. You will assist in the supervision of the restaurant personnel, ensuring total guest satisfaction regarding food quality and service in accordance with company policies.

Main Responsibilities

• Upkeep company standards while ensuring guest satisfaction.
• Management, scheduling and training of restaurant personnel.
• Attentiveness to guest's needs, necessities, special celebrations, special requests.
• Managing sales strategies while meeting KPI’s.

Main Qualifications

• Bachelor’s degree in hospitality management, business administration or related field.
• Minimum of 5 to 8 years hospitality/restaurant management experience (shipboard experience preferred).
• Excellent food and wine knowledge and experience in fine dining restaurants.
• Very strong leadership skills and ability to manage international staff.
• Great communication in English, and additional languages skills such as: Spanish, Italian, French, German or Portuguese.
• Strong planning, coaching, organizing, staffing, controlling and evaluating skills.