Assistant, Library

Austin Community College District; Leander (TX); On-site; USD 48,000 - 51,000; Full time

Job summary

Austin Community College District is seeking an Assistant, Library to support the circulation desk and library operations in a dynamic, customer-focused environment.

The role entails assisting patrons, processing loans and returns, updating records, and helping maintain a secure and efficient library space across campus locations. Previous library exposure and strong customer service are valued.

Qualifications

• High school diploma required.
• Six months related work experience.
• Knowledge of library services and operations.
• Ability to provide superior customer service.

Responsibilities

• Performs circulation desk duties and library services.
• Assist patrons with questions and locating materials.
• Log and reconcile fines/fees; maintain records.
• Monitor and troubleshoot copy/print devices and security system.
• Assist with inventories and mail delivery as needed.

Skills

Customer service

Time management

Communication

Organization

Problem solving

Confidentiality

Adaptability

Teamwork

Education

High school diploma

Associate degree or higher

Tools

Spreadsheet software

Word processing software

Database software

Presentation software

Automated library systems

Job description

Assistant, Library

Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester.

We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

Job Posting Title: Assist patrons and perform all circulation desk functions and other procedures in a highly automated, dynamic, customer service, and teamwork-oriented environment.

Employers should note that Austin Community College employees are required to maintain a domicile in the State of Texas while working for the college and throughout the duration of employment. (AR 4.0300.01)

Duties and Tasks

• Performs library services and procedures including checking-in, checking-out, sorting and shelving items, checking book drops, logging-on computers, and opening/closing library.
• Assists patrons with directional questions, equipment use, and updating patron information. Reconciles money collected from library fines and fees.
• Updates and maintains patron, periodicals, and reserves records.
• Performs stack maintenance such as shelving, shelf reading, shifting, and inventory.
• Processes and maintains one or more of the following: reserve materials and files, periodicals, the fines and fees process, records daily library statistics, and others such as minor edits and status changes to library records.
• Monitors and troubleshoots problems with copiers, printers, and the security system.
• Assists the head librarian in promoting and implementing library safety and security in coordination with the senior library assistant.
• May assist with inventories, maintains circulation desk supplies. Picks up, sorts, and delivers mail. Participates in special projects as needed.

Knowledge

• Library operations in a higher education or similar environment.

Skills

• Maintaining effective time management practices, including an established work schedule, possible weekend and evening hours, and/or work at multiple campus locations.
• Using effective oral and written interpersonal and workplace communication skills.
• Using effective organizational and planning skills with attention to detail and procedures or standards, and task completion, in an individual or group setting.
• Providing superior customer service.
• Applying problem solving skills.
• Maintaining confidentiality of patron information and work-related information and materials in compliance with Austin Community College policies and Teaching and Learning Excellence/Library Services (TLED/LS) guidelines, as well as federal and national standards.
• Establishing and maintaining effective work relationships.
• Adapting effectively in a multi-tasking, dynamic, and evolving work environment.

Technology Skills

• Use a variety of spreadsheet, word processing, database, and presentation software.
• Use automated library systems within a web-based environment.

Required Work Experience

• Six months related work experience.

Preferred Work Experience

• Work experience in a library circulation department and use of proprietary library systems.

Required Education

• High school diploma or educational equivalent.

Preferred Education

• Associate degree or higher.

Other Preferred Qualifications

• Knowledge of library services and operations especially in a community college setting.

Physical Requirements

• Work is performed in a standard office or similar environment.
• Subject to standing, walking, sitting, bending, reaching, pushing, and pulling.
• Occasional lifting of objects up to 30 pounds.

Salary Range (PG 2): $47,840 - $51,189

Number of Openings: 1

Job Posting Close Date: October 14, 2026

Clery Act

As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Campus Safety Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting. ACC produces an Annual Security Report as required by the Clery Act. The report includes statistics from the previous three years concerning reported crime that occurred on campus; public property adjacent to and accessible from campus; and in certain non-campus buildings/property owned or controlled by ACC. The report includes institutional policies concerning campus security and other safety information. To access the current Annual Security Report, visit www.austincc.edu/asr. For a hard copy, contact the Clery Compliance Officer at [e-mail]. For an overview, see ACC's Clery Act website.

Disclaimer: The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.

Come and Make a Difference with Us

Working at ACC offers you an opportunity to be a part of an organization that truly believes in its mission of promoting student success and improving communities. We invite you to learn, explore and experience the many ways ACC promotes individual development and improves the overall quality of life in a vibrant, multicultural community. ACC is looking for people who value open, responsible exchange of ideas, individuals committed to integrity and exemplary standards, and candidates that value personal and professional ownership that generates accountability. ACC offers career employment opportunities as staff, administrators, full-time faculty, and adjunct faculty.

Benefits

• Medical
• Dental
• Life insurance
• Short- and long-term disability
• Retirement plans
• AD&D
• ACC does not participate in Social Security.
• Teacher Retirement System of Texas (TRS) and the Optional Retirement Program (ORP-Faculty and Administrators Only).
• Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by federal law.

ACC is an equal education and equal employment opportunity employer and prohibits discrimination in employment at the college and access to its programs or activities on the basis of race, color, religion, sex (including gender identity, sexual orientation, marital status, and pregnancy), national origin, age (40 and older), veteran status or military service, disability, genetic information or any other basis prohibited by local, state, or federal law. This includes the prohibition of discrimination, including harassment, against any employee, applicant for employment, student, or applicant for admission. ACC will take steps to ensure that the lack of English language skills will not be a barrier to admission and participation in all educational and vocational programs.