Assistant Kitchen Manager — Lead the Open Counter Service

Omakai; Miami (FL); On-site; USD 62,000 - 67,000; Full time

Benefits offered by this job

50% meal discount

25% meal discount

$300 monthly credits

Medical insurance reimbursement

Free parking

Onboarding & training program

Job summary

OMAKAI Hand Roll Bar in Downtown Miami is seeking a Store Manager Assistant to lead the floor, supervise counter chefs, servers, and hosts, and ensure every station runs to recipe and standard. You work on the floor as the second manager, partner with the Store Manager, and may own specific duties such as inventory, vendor orders, or a daypart assignment.

Strong supervisory experience in a sushi or Japanese concept is preferred; ability to train staff, stay calm under pressure, and maintain

Qualifications

• Prior restaurant supervisory or management experience is required.
• Experience in a sushi or Japanese concept is welcome but not required.
• Certifications: SafeServe or food handling, alcohol serving, allergy compliance, and sexual harassment prevention; we cover the cost of the harassment prevention certificate.

Responsibilities

• Lead, manage, and hold accountable all store staff during the shift, including counter chefs, servers, and host and packer staff.
• Ensure the team is performing to standard, address performance issues in the moment, and communicate concerns to the Store Manager.
• Enforce staff policies, dress code, and service standards on every shift.
• Address violations promptly and document recurring issues for Store Manager follow up.
• Deliver corrective feedback privately, never in front of guests, and keep favoritism and gossip out of the store.
• Coach in the moment by showing rather than telling, and pull up the recipe or the standard rather than correcting from memory.
• Monitor all floor operations in real time, keeping the counter, seating, food running, and pacing coordinated so service flow stays consistent.
• Maintain visibility across the dining area throughout service, stepping in to resolve guest issues and support staff.
• Oversee kitchen operations across prep, service, and breakdown, with each station set up correctly before service and cleaned and restocked afterward.
• Work a station or the floor yourself when the shift needs it.
• Keep the counter and dining area clean, stocked, and set for service.
• Notice the guest who has been waiting, the empty water, or the smudged counter, and fix it before anyone asks.
• Ensure every item is executed according to our recipes and standards, and monitor consistency across all stations.
• Correct deviations in technique, portioning, or presentation immediately.
• Hand each roll across at the moment it is at its best, and never let one sit on the counter.
• Hold the service steps accurate and consistent, delivering omotenashi and not only good service.
• Oversee take-out and delivery accuracy, packing, and timing.
• Run the shift as the senior manager on duty when the Store Manager is off, and bring them solutions rather than only problems.
• Own a defined set of responsibilities assigned by your Store Manager, which may include a specific daypart, station, or administrative area, and which vary by location.
• Support onboarding and ongoing training for new team members on both the counter and the floor.
• Complete assigned administrative work around service rather than during peak hours
• Raise operational issues the same shift they happen rather than saving them for a weekly conversation.

Skills

Restaurant supervision

Sushi/Japanese concept experience

Certifications (SafeServe, food safety

Job description

OMAKAI Hand Roll Bar in Downtown Miami is seeking a Store Manager Assistant to lead the floor, supervise counter chefs, servers, and hosts, and ensure every station runs to recipe and standard. You work on the floor as the second manager, partner with the Store Manager, and may own specific duties such as inventory, vendor orders, or a daypart assignment.

Strong supervisory experience in a sushi or Japanese concept is preferred; ability to train staff, stay calm under pressure, and maintain