Assistant IT Support Manager - Education Tech Lead

Edu-Tech Academic Solutions; Bensalem Township (Bucks County); In loco; USD 42.000 - 60.000; Tempo pieno

Descrizione del lavoro

Edu-Tech Academic Solutions in the Northern Philadelphia Suburbs is seeking an energetic Assistant IT Support Manager for a partner independent school serving grades 9-12. This hands-on role supports computer systems, networks, and IT initiatives campus-wide.

Reporting to the Director of IT, you will help execute the technology plan, promote educational technology, and organize a student-based tech support team, ensuring secure, reliable operations.

Competenze

• Bachelor's degree in IT, Computer Science, or related field; equivalent professional experience and certifications also considered.
• 0-2 years of technical support experience, preferably in a K-12 educational environment.
• Preferred experience with Google Apps for Education, PowerSchool, and FinalSite.
• Google Workspace Administrator certification preferred.

Mansioni

• Install and repair school-owned computer hardware, operating systems, and applications.
• Diagnose and solve hardware or software issues for all end-users in a timely fashion.
• Promote and support the effective use of educational technology, including Schoology, PowerTeacher, SMART technologies, and STEM programs.
• Provide oversight and vision for digital content, digital signage, and website maintenance via platforms like FinalSite.
• Maintain and monitor computer networks, including wireless systems, firewalls, and telephone systems.
• Install and maintain Windows and cloud-based servers, as well as the school’s data network and databases.
• Coordinate and support facilities staff on PA systems, bells/clocks, and security systems.
• Train and lead students in a classroom or group setting to provide technical support to the school community.
• Aid the Director of IT in the implementation of all special projects and strategic initiatives.
• Identify, evaluate, and recommend emerging technologies that support classroom learning and optimize student achievement.
• Remain current on new developments with software, hardware, and network systems while maintaining industry-standard certifications.

Conoscenze

Communication

Patience

Customer service

Team training

Formazione

Bachelor's degree in IT/CS

Equivalent experience/certifications

Strumenti

Google Apps for Education

PowerSchool

FinalSite

Descrizione del lavoro

Edu-Tech Academic Solutions in the Northern Philadelphia Suburbs is seeking an energetic Assistant IT Support Manager for a partner independent school serving grades 9-12. This hands-on role supports computer systems, networks, and IT initiatives campus-wide.

Reporting to the Director of IT, you will help execute the technology plan, promote educational technology, and organize a student-based tech support team, ensuring secure, reliable operations.