Assistant I, Enrollment

Tarrant County College District (TCCD); Fort Worth (TX); On-site; USD 34,000 - 42,000; Full time

Job summary

Tarrant County College District (TCCD) — Trinity River Campus is seeking an Assistant I, Enrollment to support the Admissions and Registrar team. This role handles processing of student admissions applications and related information, delivering in-person and phone guidance to applicants.

Reporting to the campus leader, the position requires a high school diploma or GED and at least one year of related experience. Occasional evening/weekend hours may be required.

Qualifications

• High school diploma or GED required.
• One year of related work experience required.
• Skills in customer service and data entry are essential.

Responsibilities

• Assist students in person, by phone, and in writing per campus policies.
• Enter data into the student information system and process registrations.
• Verify residency, transcripts, and enrollment eligibility.
• Process applications and readmission requests; update demographic and academic records.
• Support CE & LCL registrations and respond to student inquiries.

Skills

Customer service

Interpersonal relationships

Computers/enterprise systems

Education

High School Diploma or GED

Associate's degree or 60+ college hours

Ellucian Colleague experience

Tools

Microsoft Office

Job description

Title: Assistant I, Enrollment

Department: Admissions and Registrar

Campus Location: Trinity River Campus

Employee Classification: CLR - Clerical

Position Type: FT - Regular

Grant Funded: No

Pay Frequency:Monthly

Compensation Details:Starting Pay - $37,900

Work Hours: Monday–Friday, 8:00 a.m.–5:00 p.m., with occasional evenings and weekends as needed.

Remote Eligible: This position is not eligible for remote work

Special Instructions to Applicant:

Job Summary:

Reporting to the assigned campus leader, this role performs entry to mid-level clerical and administrative duties related to processing student admissions applications and related information.

Primary Duties and Responsibilities:

Essential Performance Requirements*

• Assist students and prospective students in person, by phone, and in writing; provides instructions based on Tarrant County College (TCC) policies and procedures
• Keys reports, business correspondence, applications, and other specialized forms into student information system and makes copies of completed work
• Maintains knowledge of state regulations and TCC policies and procedures and applies this knowledge to the application process
• Processes applications and enters data into the TCC System and processes readmission requests, updating demographic information, academic history, and academic status
• Processes Community Education (CE) & Lifestyle & Community Learning (LCL) registrations
• Processes documents regarding residency, meningitis shot records, course changes, tuition exemptions/waivers, Texas Success Initiative (TSI), and class reinstatements
• Receives and processes incoming high school transcripts; verifies graduation status, inputs GPA; analyzes test scores to determine eligibility to be exempt from testing
• Scans and retrieves documents, files records and reports, posts information to records, sorts and distributes mail, answers phones, and other duties according to the responsibilities of the assigned office

**Essential Duties for positions reporting to units in the District Admissions & Records department may vary slightly from the list above.**

Service Excellence

• Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
• Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
• Supports the mission, values, goals, and principles of the College

Supervision

• Works under the general supervision of the assigned campus or district leader

*Performs Other Related Tasks as Required

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Required Minimum Qualifications:

• High school diploma or GED
• One (1) year working experience related to the Essential Performance Requirements

Preferred Qualifications:

• Associate's degree or 60+ college hours completed
• At least one (1) year's working experience using Ellucian Colleague Student Information System
• At least one (1) year's working experience in higher education, with experience in one or more of the following areas: admissions, registrar services, veterans affairs, financial aid, business services, and/or student accounts
• At least one (1) year's working experience with dual enrollment and/or continuing education students
• Multilingual, verbal and written

Knowledge, Skills and Abilities:

• Skilled in excellent customer service and interpersonal relationships
• Skilled using computerized applications and enterprise systems, including word processing, spreadsheet, and presentation software
• Ability to work effectively in a collaborative environment

Physical Demands and Work Environment:

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.

Accommodation/EEO Statement:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.