Assistant HR Director: Ops, Tech & Analytics

Reston Association; Durham (NC); On-site; USD 120,000 - 160,000; Full time

Job summary

City of Durham is seeking an accomplished HR leader to become Assistant Department Director of HR Operations and Service Delivery. This role oversees HR technology, service delivery, data, analytics, and reporting as part of a broad transformation to better support 2,800 employees across 26 departments.

The candidate will implement and optimize new HR systems, establish scalable processes, strengthen accountability, and build a responsive, data-informed HR organization for a dynamic municipal

Responsibilities

• Oversee HR technology, information systems, and data analytics.
• Lead HR service delivery and frontline operations.
• Shape scalable processes and service standards.
• Drive transformation to optimize HR operations across approximately 2,800 employees.

Job description

City of Durham is seeking an accomplished HR leader to become Assistant Department Director of HR Operations and Service Delivery. This role oversees HR technology, service delivery, data, analytics, and reporting as part of a broad transformation to better support 2,800 employees across 26 departments.

The candidate will implement and optimize new HR systems, establish scalable processes, strengthen accountability, and build a responsive, data-informed HR organization for a dynamic municipal