Assistant Housekeeping Supervisor

Hampton Inn Grapevine; Grapevine (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical/Dental/Vision benefits

401K

Paid Time Off

Job summary

Raines Co. is hiring a Housekeeping Supervisor to uphold top-quality cleanliness and guest satisfaction across the property. You will lead the housekeeping team, ensure rooms and public areas meet standards, and train staff in safety procedures and service excellence.

The role emphasizes supervising daily activities, coordinating tasks, and maintaining inventory while adhering to health and safety regulations. This position is based at our Grapevine property and offers comprehensive benefits.

Qualifications

• Experience in hospitality or hotel housekeeping preferred.
• Supervisory experience preferred.
• Ability to train team members and supervise daily operations.
• Experience with Brand standards as applicable.

Responsibilities

• Greet guests and respond to requests.
• Maintain a healthy and safe environment in guest rooms.
• Assign tasks and inspect work to ensure standards.
• Provide training for team members.
• Supervise department operations.
• Inventory supplies and restock as needed.
• Investigate complaints and take corrective action.
• Clean guest rooms and public areas.
• Report maintenance issues and safety concerns.
• Attend meetings as required.

Education

High school diploma / GED or equivalent

Supervisory experience

Customer-focused cleaning

Job description

Raines Co. - Your Future is Now!

Position Summary: The Housekeeping Supervisor is responsible for ensuring that the standards of cleanliness are met.

Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.

We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.

Essential Job Functions

• Greeting guests and responding to requests
• Maintain a healthy and safe environment in guest rooms
• Assign tasks inspect work to ensure it’s up to standard
• Provide training for team members
• Assist in the overall supervision of the department
• Inventory supplies and provide lists of needed items in a timely fashion
• Investigate complaints regarding housekeeping services and takes corrective action
• Changing bed linen and making beds
• Replacing used towels and other bathroom amenities, such as shampoo and soap
• Sweeping and mopping floors
• Vacuuming carpets
• Dusting and polishing furniture
• Emptying trash containers
• Cleaning public areas, such as corridors
• Reporting any technical issues and maintenance needs
• Updating status of guest rooms on assignment board
• Restocking cleaning cart and/or supplies
• Follow all health and safety rules
• Attends meetings as required

Experience and Education:

Experience in the hospitality industry as a room attendant or similar role

Prior supervisory experience preferred

Experience cleaning in a customer focused environment

Experience with specific Brand as it applies

Minimum High school diploma, GED or equivalent

Raines is proud to be an Equal Opportunity Employer

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pre-employment background check required.

EEO/D/V