Assistant Housekeeping Manager — Elevate Guest Experience

Wyndham Grand Orlando Resort Bonnet Creek; Orlando (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Wyndham Grand Orlando Resort Bonnet Creek in Orlando, FL, seeks an Assistant Housekeeping Manager to support daily operations, ensuring high standards of cleanliness, safety, and presentation across guest rooms and public areas.

You will supervise the housekeeping and laundry teams, schedule staff, participate in training and hiring decisions, manage supplies, and collaborate with other departments to deliver an exceptional guest experience at this full-service resort.

Qualifications

• Prior supervisory experience in housekeeping or hospitality.
• Experience leading housekeeping or laundry operations.
• Strong customer service mindset and guest focus.
• Effective written and verbal communication with teams and departments.
• Experience in hiring, onboarding and training staff.

Responsibilities

• Supervise housekeeping and laundry teams daily.
• Assign workloads and monitor performance.
• Inspect guest rooms and public areas for cleanliness and safety.
• Respond promptly to guest requests and service issues.
• Participate in staff scheduling, onboarding and training.
• Assist with hiring decisions with leadership.
• Monitor linen stock, supplies and equipment inventory.
• Ensure brand standards and procedures are followed.
• Coordinate with other departments to support smooth operations.

Skills

Supervisory leadership

Customer service

Team coordination

Communication skills

Scheduling and training

Infection-control knowledge

Education

High school diploma or equivalent

Job description

Wyndham Grand Orlando Resort Bonnet Creek in Orlando, FL, seeks an Assistant Housekeeping Manager to support daily operations, ensuring high standards of cleanliness, safety, and presentation across guest rooms and public areas.

You will supervise the housekeeping and laundry teams, schedule staff, participate in training and hiring decisions, manage supplies, and collaborate with other departments to deliver an exceptional guest experience at this full-service resort.