Assistant Housekeeping Manager

Riggs Washington DC; Washington (District of Columbia); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

6 complimentary nights a year at Lore/

401K with 5% Match

Employee meals

Job summary

Riggs Washington DC is seeking a capable Housekeeping Supervisor to oversee a large staff across Room Attendants, House Persons and Public Space Attendants. You will partner with the Executive Housekeeper to ensure smooth daily operations in a historic 181-room hotel.

The role requires leadership, humor, and a collaborative mindset. You must be adaptable, calm, and able to find proactive solutions in a fast-paced environment.

Qualifications

• 1–2 years hospitality experience preferred.
• Ability to lift up to 25 lbs.
• Able to work in a fast-paced environment.
• Flexible schedule to meet business needs.
• Mostly day shifts with weekends.

Responsibilities

• Assist the Director of Housekeeping in daily operations.
• Coordinate housekeeping and laundry/valet activities daily.
• Ensure timely submission of reports to offices.
• Schedule staff based on rooming forecasts.
• Control supplies and purchasing to meet budget par levels.
• Inspect rooms and public areas to maintain high standards.
• Oversee payroll, scheduling, inventory and related admin tasks.
• Participate in regular and ad hoc hotel meetings.
• Lead projects and assist management as required.
• Ensure disciplinary procedures align with hotel policies.
• Ensure compliance with internal and external audits.
• Collaborate with Engineering to maintain rooms and areas.

Skills

Leadership

Hospitality experience

Flexible schedule

Physical stamina

Teamwork

Job description

Riggs Washington DC sits on the iconic downtown corner of Penn Quarter's 9th and F Street in a historic building once home to Riggs National Bank. Each of the Hotel's 181 guest rooms offers a playful nod to the building's legacy. Riggs is home to the all-occasion European brasserie-inspired restaurant Café Riggs, as well as Silver Lyan - a subterranean bar from the internationally acclaimed Ryan Chetiyawardana, also known as Mr Lyan.

Who we're looking for

This position will work directly with the Executive Housekeeper and help lead a large and diverse staff of Room Attendants, House Persons and Public Space Attendants. The Riggs is a historical monument to a 130+ year legacy dating back to 1891. Ornate ceilings, brass and marble adorn this 181 room hotel with one of Washington's busiest restaurants and rooftop catering venues.

To be considered

you must thrive in a non-stop environment, possess leadership ability and have an open mind and an exceptional sense of humor. You must love finding solutions and working collaboratively within a team and proactively find new ways to create positive outcomes.

The ability to be adaptable, calm, resourceful and efficient is in your DNA.

Core Essential Functions

Assist the Director of Housekeeping in daily operations of the Housekeeping Department, systems and SOP's.

Coordinate the efficient running of the Housekeeping and Laundry/Valet departments on a daily basis.

Ensure that all reports required by various offices in the hotel are submitted on a timely basis.

Ensure that staff are scheduled based on rooming forecasts

Assist in the ordering of all supplies to ensure that par levels are maintained and that purchasing is in line with budget.

Carry out inspections of rooms, public areas and back of house areas on a regular basis to ensure that high standards are always maintained.

Ensure that linen is properly controlled and ensure that quality of linen laundry service is reviewed daily.

Perform and oversee administrative duties such as scheduling, payroll, purchasing and inventory management reports.

Participate in all regular and ad hoc operational meetings as required.

Manage projects and any other reasonable duties as required by hotel management.

Ensure that disciplinary procedures are undertaken fairly and in accordance to hotel policies.

Ensure operations meet all internal and external audit requirements.

Work closely with Chief Engineer to oversee maintenance of all rooms and public areas as required.

Work constantly with the Engineering Management team to ensure that any out of order rooms are returned to inventory expediently.

This position requires the following knowledge, skills and abilities:

Hotel Experience is not required - Fun and welcoming personality is a MUST

A minimum of 1-2 years hospitality experience, especially in housekeeping, is preferred but not required

Ability to lift up to 25 lbs. without any assistance.

Able to work in a fast-paced environment

Flexible schedule is required to meet the needs of the business

This position will be required to work mostly days as well as weekends.

Salary:

Starting at $60,000.00

• Medical, Dental & Vision Insurance (for full-time employees)
• 6 complimentary nights a year at any Lore Group hotel
• Lore Group Employee & Immediate Family Rates
• Lore Group Friend and Family Rates
• 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
• 50% discount in Lore Group restaurants and bars
• 10 Days Vacation - Plus every year an extra day
• Company Paid Life Insurance 1.5X annual salary
• Employee Assistance Program
• Referral Incentive
• 401K with 5% Match
• Training and Development Programs
• Additional perks via United Healthcare
• Complimentary Employee Meals
• Employee Recognition programs

Equal Employment Opportunity

Lore Group does not discriminate against employees or applicants for employment based upon race, color, religion, sex, national origin, age, disability, personal appearance, sexual orientation, gender identity or expression, marital status, family responsibilities, genetic information, matriculation, or political affiliation. We will make any reasonable effort to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruiting, selection, training, placement, promotion, wages and benefits, transfers, terminations, and working conditions.