Assistant Housekeeping Manager

Lore Group; Washington; On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Six complimentary nights per year

Employee rates at Lore Group hotels

Discounts for friends and family

Lore Group restaurant/bar discounts

Paid vacation and holidays

401(k) with match

Job summary

Lore Group is seeking an organized Housekeeping Supervisor to assist the Director of Housekeeping in daily operations at our Riggs Washington DC property. You will help lead a diverse staff and ensure high standards across rooms, public spaces, and back-of-house areas.

The role emphasizes teamwork, flexible scheduling, and a customer-focused attitude in a fast-paced hotel environment. Competitive benefits and a pathway to advance within Lore Group are offered.

Qualifications

• Must have leadership ability and enjoy teamwork.
• 1–2 years hospitality experience preferred.
• Able to lift up to 25 lbs and work in fast-paced environment.
• Excellent communication and problem-solving skills.
• Flexible schedule including weekends.

Responsibilities

• Assist the Director of Housekeeping in daily operations.
• Coordinate daily running of the Housekeeping and Laundry/Valet departments.
• Submit required reports on time.
• Schedule staff based on rooming forecasts.
• Assist in ordering supplies and maintain par levels.
• Inspect rooms, public areas, and back of house to maintain high standards.
• Oversee linen and laundry quality.
• Perform scheduling, payroll, purchasing and inventory reports.
• Attend operational meetings and manage projects.
• Ensure disciplinary procedures follow hotel policy.
• Ensure audits compliance.
• Work with Chief Engineer on maintenance.
• Coordinate with Engineering to return out-of-order rooms to inventory.

Skills

Leadership

Hospitality experience

Communication skills

Lifting ability 25 lbs

Flexible schedule

Job description

Riggs Washington DC sits on the iconic downtown corner of Penn Quarter’s 9th and F Street in a historic building once home to Riggs National Bank. Each of the Hotel’s 181 guest rooms offers a playful nod to the building’s legacy. Riggs is home to the all-occasion European brasserie-inspired restaurant Café Riggs, as well as Silver Lyan – a subterranean bar from the internationally acclaimed Ryan Chetiyawardana, also known as Mr Lyan.

Who we’re looking for

This position will work directly with the Executive Housekeeper and help lead a large and diverse staff of Room Attendants, House Persons and Public Space Attendants. The Riggs is a historical monument to a 130+ year legacy dating back to 1891. Ornate ceilings, brass and marble adorn this 181 room hotel with one of Washington’s busiest restaurants and rooftop catering venues.

To be considered

you must thrive in a non-stop environment, possess leadership ability and have an open mind and an exceptional sense of humor. You must love finding solutions and working collaboratively within a team and proactively find new ways to create positive outcomes.

The ability to be adaptable, calm, resourceful and efficient is in your DNA.

Core Essential Functions

• Assist the Director of Housekeeping in daily operations of the Housekeeping Department, systems and SOP’s.
• Coordinate the efficient running of the Housekeeping and Laundry/Valet departments on a daily basis.
• Ensure that all reports required by various offices in the hotel are submitted on a timely basis.
• Ensure that staff are scheduled based on rooming forecasts
• Assist in the ordering of all supplies to ensure that par levels are maintained and that purchasing is in line with budget.
• Carry out inspections of rooms, public areas and back of house areas on a regular basis to ensure that high standards are always maintained.
• Ensure that linen is properly controlled and ensure that quality of linen laundry service is reviewed daily.
• Perform and oversee administrative duties such as scheduling, payroll, purchasing and inventory management reports.
• Participate in all regular and ad hoc operational meetings as required.
• Manage projects and any other reasonable duties as required by hotel management.
• Ensure that disciplinary procedures are undertaken fairly and in accordance to hotel policies.
• Ensure operations meet all internal and external audit requirements.
• Work closely with Chief Engineer to oversee maintenance of all rooms and public areas as required.
• Work constantly with the Engineering Management team to ensure that any out of order rooms are returned to inventory expediently.

This position requires the following knowledge, skills and abilities:

• Hotel Experience is not required – Fun and welcoming personality is a MUST
• A minimum of 1-2 years hospitality experience, especially in housekeeping, is preferred but not required
• Ability to lift up to 25 lbs. without any assistance.
• Excellent communication skills
• Able to work in a fast-paced environment
• Flexible schedule is required to meet the needs of the business

This position will be required to work mostly days as well as weekends.

Salary: Starting at $60,000.00

Benefits

At Riggs Washington DC we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:

• Medical, dental, and vision insurance for full-time employees
• Six complimentary nights each year at any Lore Group hotel
• Lore Group employee and immediate family rates
• Lore Group friends and family rates
• 50% employee discount and 25% friends and family discount at more than 800 partner hotels through Lore Discovery
• 50% discount at Lore Group restaurants and bars
• Paid vacation days - entitlement increasing annually
• Nine paid holidays annually
• Seven paid sick days annually, as established in Washington, D.C.
• Company-paid life insurance equal to 1.5 times annual salary
• Employee Assistance Program
• Referral incentives
• 401(k) with a 5% match
• Training and development programs
• Additional perks through Cigna
• Complimentary employee meals - lunch and dinner daily
• Employee recognition programs

Equal Employment Opportunity

Lore Group does not discriminate against employees or applicants for employment based upon race, color, religion, sex, national origin, age, disability, personal appearance, sexual orientation, gender identity or expression, marital status, family responsibilities, genetic information, matriculation, or political affiliation. We will make any reasonable effort to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruiting, selection, training, placement, promotion, wages and benefits, transfers, terminations, and working conditions.

Location:

Washington, DC