Assistant Housekeeping Manager

Embassy Suites by Hilton Orlando Lake Buena Vista; Orlando (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in hospitality is seeking an Assistant Housekeeping Manager to ensure the highest standards of cleanliness and service. In this pivotal role, you will oversee housekeeping and laundry operations, manage staff, and maintain budget controls. Your leadership will help create a welcoming environment for guests, ensuring their satisfaction through meticulous attention to detail and effective training. If you have a passion for hospitality and a knack for motivating teams, this opportunity is perfect for you to shine in a dynamic and rewarding setting.

Qualifications

• 3+ years of hotel housekeeping experience required.
• Prior management or supervisory experience is essential.

Responsibilities

• Plan and control housekeeping functions for top-quality accommodations.
• Manage finances and monitor staff activities for compliance with standards.

Skills

Effective Communication

Staff Training

Budget Management

Organizational Skills

Job description

Embassy Suites by Hilton Orlando Lake Buena Vista • Orlando , FL , US

Posted 3 days ago

Description

The Embassy Suites Orlando Lake Buena Vista Resort is hiring an Assistant Housekeeping Manager. Hilton experience preferred. The Assistant Housekeeping Manager will assist with the management of the housekeeping and laundry services of the hotel in a manner that will maintain high standards of service and hospitality consistent with the policies and procedures set forth by the management of the hotel.

Responsibilities

He/She will plan, organize, motivate, and control the housekeeping functions necessary to provide our guests with top-quality, clean accommodations. Individuals also must be able to:

1. Communicate effectively, both verbally and in writing to provide clear direction in assigning and instructing housekeeping and laundry staff in details of work. Provide staff training, counseling, and performance reviews for the housekeeping department.
2. Plan, organize, and monitor staff activities to ensure compliance with quality assurance standards set by the hotel, which requires continuous visual inspection of guest rooms and public space areas including restaurants, lounges, meeting rooms, etc.
3. Manage finances of housekeeping and laundry operations including budget and inventory controls. Analyze data and compile reports on expenditures, wages, labor, supplies, etc. in relation to hotel financial forecasts and budgets. Establish and maintain adequate supplies for the efficient operation of the department.
4. Distribute and delegate workload to guarantee maximum production and guest satisfaction with minimum outlay of expenses in terms of labor and materials. Monitor house count and make staff adjustments accordingly.

Qualifications

• Prior hotel housekeeping experience, 3 or more years.
• Prior management or supervisory experience.
• Enthusiastic and motivating personality.