Assistant Housekeeping Manager

ADP; New York (NY); On-site; USD 68,000 - 72,000; Full time

Job summary

Equinox Hotels is seeking an Assistant Housekeeping Manager for the PM shift at Hudson Yards, NY. You will oversee daily housekeeping operations, supervise staff, and ensure guest rooms and public areas meet luxury standards.

Collaboration with Front Office, Engineering, and IN Room Dining is essential. Ideal candidates have 3–5 years in luxury NYC hotels, NYC union experience, and strong English communication.

Qualifications

• 3–5 years in a similar role within luxury NYC hotels.
• NYC union experience required.
• Ability to communicate clearly in English with guests and team.
• Detail oriented with accuracy and follow-through.
• Capable of emergency response and quick decision making.
• Works well under time pressure and overtime when needed.
• Punctual and reliable attendance.
• Strong interpersonal skills for team collaboration.
• General computer knowledge and ability to use hotel systems.
• Wlexible schedule including AM/PM/Overnights, weekends and holidays.

Responsibilities

• Oversee day-to-day PM housekeeping operations for hotel.
• Coordinate with Front Office, In Room Dining, and Engineering.
• Supervise housekeeping and valet team members' development.
• Ensure safe handling of equipment and supplies.
• Inspect public areas, accommodations, and back-of-house spaces.
• Lead daily pre-shift meetings and operations meetings.
• Plan and monitor deep cleaning and assignments for staff.
• Handle VIPs and special requests.
• Address questions and provide directions as needed.
• Perform payroll, inventory, purchasing and scheduling tasks.
• Assign daily tasks based on occupancy and preferences.
• Train and retrain staff per standards; follow up as needed.
• Uphold Forbes Evening Service Standards.
• Drive productivity to meet credits; prepare rooms for next day.

Skills

3–5 years experience

NYC Union experience

English fluency

Detail oriented

Emergency response

Work under pressure

Punctuality

Interpersonal skills

Computer skills

Flexible schedule

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Assistant Housekeeping Manager

Full Time Hudson Yards, NY, New York, NY, US

4 days ago Requisition ID: 1328

Salary Range: $68,000.00 To $72,000.00 Annually

Our Company

Equinox Hotels will cater to the high-performance traveler guest and those aspiring for high performance and will fuse substance and style to serve as the ultimate hotel destination with a 360-degree lifestyle experience. Our hotels will offer the bespoke experiences and unparalleled services consumers have come to expect from Equinox over its 25-year history.

Our Code

ITS NOT FITNESS. ITS LIFE.

We are passionate about high performance living and we practice what we preach - investing time in our own healthy and fitness. We believe that everyone has untapped potential within them, and it takes a disruptive approach to unleash it. We dream big and don't settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what's new, what's now, what's next. Never following, always leading, living ahead of the moment in fashion, culture and consumer behavior. We aren't just a company; we're a community vested in each other's success. We value humility and a team approach at every level of the company.

If you are a high performing individual who is passionate about winning and inspiring others, we are excited to discuss career opportunities with you.

Job Overview

The Assistant Housekeeping Manager will report to the Assistant Director of Housekeeping and will oversee all day-to-day operations focusing on the PM shift within the Housekeeping Team.

Essential Job Functions:

• Responsible for hotel cleanliness and brand service standards are being maintained in both back and front of house areas
• Communicate and cooperate with various departments including Front Office, In Room Dining and Engineering to assure Hotel Member Satisfaction
• Supervise Housekeeping and Valet team members development
• Ensure equipment and cleaning supplies are safe and secure
• Inspect public areas, accommodations, and back-of-house areas in a timely fashion
• Conduct Daily Pre-Shift departmental meetings and attend operations meetings as needed
• Plan, assign and monitor deep cleaning projects and various other assignments for all Room Attendants, Housepersons and Valet Attendants
• Monitor all V.I.P.'s, and special requests
• Respond to and follow up on Hotel & Team Member questions, concerns, or issues. Provide assistance, directions, and information as requested.
• Perform administrative duties such as payroll, inventory, purchasing and scheduling as needed.
• Issue daily assignments to Team Members according to occupancy and preferences
• Properly train and re-train employees based on established standards. Administer follow ups accordingly
• Strongly focused on FORBES Evening Service Standards
• Drive Productivity to ensure that credits are met
• Oversee rooms preparation for the following day

Skills, Education and/or Certifications

• Three to Five years in a similar role in luxury NYC hotels.
• NYC Union experience required.
• Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers, and management to their understanding.
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness, and work with a minimum of supervision.
• Ability to think quickly and act appropriately in emergency situations.
• Perform well under pressure situations, time demands, and work overtime when needed.
• Punctuality and regular and reliable attendance.
• Interpersonal skills and the ability to work well with co-workers and the public.
• General computer knowledge and ability to enter work orders, make notes, etc. or related systems.
• Ability to work flexible schedule (AM, PM, Overnight, Weekends & Holidays)

*This position will need to work a minimum of 12 months as a PM Assistant Housekeeping Manager before transitioning to another shift/department*

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.