Housekeeping Assistant Manager

Bridgeton Holdings Group; New York (NY); On-site; USD 65,000 - 67,000; Full time

Job summary

Bridgeton Holdings Group seeks a Housekeeping Assistant Manager for Walker Hotel Tribeca in New York, NY. The role supports the Director of Housekeeping to oversee daily operations, ensuring the highest cleanliness standards and guest satisfaction, while leading the housekeeping team in a fast-paced hotel environment.

You will handle scheduling, training, inspections, inventory, and ensure compliance with brand standards and SOPs, coordinating with Front Office and Engineering to maintain room

Qualifications

• Minimum 2 years of housekeeping supervisory experience in a hotel.
• Previous assistant manager experience preferred.
• Strong leadership and team development skills.
• Excellent communication and organizational abilities.
• Ability to multitask in a fast-paced hospitality environment.
• Working knowledge of hotel PMS systems (Opera Cloud preferred).
• Proficient with Microsoft Office applications.
• Ability to work flexible schedules, including weekends and holidays.

Responsibilities

• Supervise daily housekeeping operations.
• Inspect guest rooms and public areas for cleanliness and quality.
• Recruit, train, coach, and manage housekeeping staff.
• Prepare daily room assignments and staffing schedules.
• Ensure rooms meet brand standards and SOPs.
• Respond to guest requests and service recoveries.
• Monitor supplies, inventory, and payroll-related records.
• Coordinate with Front Office and Engineering on status and VIP arrivals.
• Maintain records related to housekeeping operations and reports.
• Perform other duties as assigned by the Director of Housekeeping or GM.

Skills

Leadership

Team Development

Communication

Organizational Skills

Multitasking

Flexibility

Tools

Opera Cloud PMS

Microsoft Office

Job description

Job Details

Job Location: Walker Hotel Tribeca - New York, NY 10013

Position Type: Full Time

Salary Range: $65,000.00 - $67,000.00

SalaryTravel Percentage: None

Job Category: Hospitality - Hotel

Job Summary

The Housekeeping Assistant Manager supports the Director of Housekeeping in overseeing the daily operations of the Housekeeping department to ensure the highest standards of cleanliness, presentation, and guest satisfaction. This role assists with team leadership, scheduling, training, quality inspections, inventory management, and ensuring compliance with hotel brand standards and company policies.

Essential Duties & Responsibilities

• Assist in supervising the daily operations of the Housekeeping department.
• Conduct guest room and public area inspections to ensure cleanliness and quality standards are met.
• Support the recruitment, onboarding, training, coaching, and performance management of housekeeping associates.
• Prepare daily room assignments and staffing schedules based on occupancy levels.
• Ensure rooms are cleaned efficiently while maintaining brand standards.
• Respond promptly to guest requests, concerns, and service recovery situations.
• Monitor housekeeping supplies and linens and assist with inventory control and ordering.
• Coordinate with the Front Office and Engineering departments regarding room status, maintenance issues, and VIP arrivals.
• Ensure compliance with all hotel SOPs, safety procedures, OSHA regulations, and sanitation standards.
• Assist with payroll review, timecard approvals, and labor cost management.
• Maintain accurate records and reports related to housekeeping operations.
• Perform other duties as assigned by the Director of Housekeeping or General Manager.

Qualifications

• Minimum 2 years of housekeeping supervisory experience in a hotel environment.
• Previous assistant manager experience preferred.
• Strong leadership and team development skills.
• Excellent communication and organizational abilities.
• Ability to multitask in a fast-paced hospitality environment.
• Working knowledge of hotel PMS systems (Opera Cloud preferred).
• Proficient with Microsoft Office applications.
• Ability to work flexible schedules, including weekends and holidays.

Physical Requirements

• Ability to stand and walk for extended periods.
• Frequently lift, push, pull, or carry up to 30 pounds.
• Ability to bend, stoop, kneel, and reach as required.
• Must be able to inspect guest rooms and public areas throughout the property.