Assistant Housekeeping Manager

Spire Hospitality LLC; Detroit (MI); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Early pay

Medical insurance

Dental

Vision

Pet discount program

Identity theft protection

Pre-paid legal

Flexible spending accounts

401K match

Life insurance

Disability (short/long-term)

Paid time off

Wellness programs

Hotel discounts

Job summary

Spire Hospitality, LLC is seeking a dedicated housekeeping supervisor/manager in Detroit to lead an engineering-backed team, ensure repair, service, and preventive maintenance of hotel facilities, and deliver outstanding guest experiences.

The role emphasizes supervising staff, coordinating with Housekeeping, and maintaining inventory control, while ensuring compliance with safety standards and providing training to new team members.

Qualifications

• Supervisory experience required; not entry level.
• Proficiency in MS Outlook, Word, and Excel.
• Experience with hotel property management systems (OPERA, OnQ) is a plus.
• OSHA certification or knowledge of OSHA regulations.

Responsibilities

• Deliver best-in-class service to guests and team members with engagement and thoughtfulness.
• Promptly address guest concerns and requests to ensure satisfaction.
• Inspect guestrooms and public areas for cleanliness and appliance functionality.
• Support training of new team members within Housekeeping.
• Oversee inventories of amenities, chemicals, and supplies.

Skills

Supervisory experience

MS Outlook

MS Word

MS Excel

PMS OPERA/OnQ

OSHA knowledge

Education

High school diploma or equivalent

Tools

OPERA

OnQ

Job description

We’re in the heart of downtown Detroit, a short walk from the dining and entertainment of Greektown. Comerica Park, Ford Field, Detroit Opera House, and the Fillmore are within a half-mile. Detroit Institute of Arts and Motown Museum are a short drive. Enjoy all-day dining at our restaurants – Garden Grille and Chrome Bar & Grille. WiFi's on us.

Company Overview

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more!

This role will provide amazing guest service while maintaining the full operational functionality of the building. You and the entire engineering team are responsible for the repair, service, and preventative maintenance of all things within and outside of the hotel building. Taking pride and passion for your work and working within a team.

Essential Job Functions

• Deliver best-in-class service to our guests and team members with engagement and thoughtfulness
• Promptly address guest concerns and requests to ensure their satisfaction
• Conduct thorough inspections of guestrooms and public areas to surpass guest expectations for cleanliness and in room appliance functionality
• Support the training of new team members while fostering strong, collaborative relationships within the Housekeeping department
• Oversee inventories of amenities, chemicals, and supplies, ensuring timely rendering to maintain seamless operations

Physical Demands

• Ability to grasp, lift, carry, or otherwise move materials weighing up to 100lbs
• Ability to work much of the shift standing/moving throughout the building, bending, stooping, and reaching

Qualifications

Education

• High school diploma or its equivalent

Experience

• Prior experience as housekeeping supervisor/ manager is required as this will not be an entry level position
• Previous supervisory experience preferred
• Confident utilizing MS outlook, Word, and Excel
• Previous experience with hotel PMS systems a plus. Examples: OPERA, OnQ
• OSHA certification or equivalent knowledge of OSHA regulations

Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)