Assistant Housekeeping Lead

Ranch at Dome Mountain, LLC; United States; On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Shared housing room

Health benefits

PTO

401k matching

Job summary

AMB Sports & Entertainment is seeking an Assistant Housekeeping Lead to support the day‑to‑day operations of the housekeeping department across guest cabins, lodge areas, and public spaces. You will work closely with the Housekeeping Lead to maintain high cleanliness standards and provide hands‑on guidance in a fast‑paced hospitality environment.

The ideal candidate has housekeeping or hospitality experience, strong organizational and communication skills, and a service‑oriented approach to

Qualifications

• Previous housekeeping or hospitality experience required; leadership or supervisory experience preferred.
• Strong communication, organization, and interpersonal skills.
• Excellent attention to detail and commitment to high cleanliness standards.

Responsibilities

• Support the Housekeeping Lead with day‑to‑day direction and coordination of staff.
• Coordinate daily housekeeping activities to maintain guest rooms, cabins, lodge areas, and public spaces.
• Conduct routine inspections to ensure cleanliness and quality standards.
• Assist with scheduling and coverage, including weekends and holidays.
• Help train new housekeeping team members on procedures, safety, and supplies.
• Monitor inventory and communicate needs to the Housekeeping Lead.
• Respond to guest requests promptly and professionally, escalating when needed.
• Support safety and sanitation practices and report maintenance issues.
• Lead by example and provide hands‑on support during busy periods.
• Act as point of contact for the team when the Lead is unavailable.

Skills

Leadership

Communication

Organization

Attention to detail

Guest service

Safety practices

Team motivation

Job description

At the Blank Family of Businesses, our Core Values drive our culture, guide our decisions, and make our organization a great place to work.

GIVE BACK TO OTHERS

Recognize that the well-being of business cannot be separated from the well-being of society. Join in our ongoing efforts to give back through time, talents, labor and financial commitment.

LEAD BY EXAMPLE

Demonstrate an entrepreneurial spirit that supports our culture and vision. Take full advantage of our empowerment philosophy by offering suggestions, making decisions and taking responsibility for actions. Stand up for your convictions and vocalize your opinions.

INNOVATE CONTINUOUSLY

Constantly seek new ways to improve results and move above and beyond what seems possible. Demonstrate non‑stop reinvention. Do not let unnecessary bureaucracy kill innovation. Implement high quality, new processes, products, services, or solutions that meet or exceed the needs and expectations of our customers.

PUT PEOPLE FIRST

Demonstrate understanding that people are the center, the heartbeat of any successful enterprise. Build rapport and trust by demonstrating sensitivity and respect for others. Empower and listen to associates because they are our number‑one source for information and ideas. Invest time and resources in developing associates’ skills and assisting them in managing their careers.

LISTEN AND RESPOND

Listen to internal and external customers (fans, grantees, players, associates, vendors, partners) to understand what they need. View customer needs as golden opportunities that, when creatively addressed, will enhance our competitive edge and the environment in which we all work and professionally grow. Dedicate the needed resources, time and energy to creating lasting value for all customers.

INCLUDE EVERYONE

Our individual differences make our organization more valuable. Value diverse ideas, experiences, skills, work styles and backgrounds. Harness individual differences to create a competitive advantage and better support our partners. Encourage others to accept and capitalize on diversity.

The Assistant Housekeeping Lead will support the day‑to‑day operations of the housekeeping department across guest cabins, lodge areas, and public spaces. This role works closely with the Housekeeping Lead and team members to coordinate daily activities, maintain quality standards, support training, and provide hands‑on assistance as needed. The ideal candidate is organized, service‑oriented, and comfortable leading by example in a fast‑paced hospitality environment.

Role and Responsibilities

• Team Support & Leadership: Support the Housekeeping Lead with day‑to‑day direction and coordination of housekeeping staff, helping foster a positive, professional, and team-oriented environment.
• Daily Operations: Assist with coordinating daily housekeeping activities and ensuring guest rooms, cabins, lodge areas, and public spaces are cleaned and maintained to established standards.
• Quality Control: Conduct routine room and area inspections, identify areas needing attention, and provide follow‑up and support to ensure cleanliness and quality standards are consistently met.
• Scheduling & Coordination: Assist with daily staffing and coverage needs, including weekends, holidays, and periods of varying occupancy.
• Training & Support: Assist with training new housekeeping team members on cleaning procedures, property standards, safety practices, and the proper use of supplies and equipment.
• Inventory Support: Help monitor housekeeping supplies, linens, and equipment and communicate inventory needs to the Housekeeping Lead.
• Guest Service: Respond to housekeeping‑related guest requests and concerns promptly and professionally, escalating issues to the Housekeeping Lead or appropriate department when needed.
• Safety & Sanitation: Help ensure housekeeping team members follow established health, safety, sanitation, and chemical‑handling procedures.
• Equipment & Maintenance: Report housekeeping equipment or facility issues and communicate maintenance needs to the appropriate department.
• Cross‑Department Collaboration: Work closely with Front Desk, Maintenance, and Restaurant teams to communicate housekeeping needs and support a seamless guest experience.
• Hands‑On Support: Perform housekeeping duties as needed, particularly during busy periods or when additional coverage is required.
• Leadership Support: Serve as a point of contact for the housekeeping team when the Housekeeping Lead is unavailable and help provide direction and support as needed.

Qualifications

• Previous housekeeping or hospitality experience required; prior leadership or supervisory experience preferred.
• Strong communication, organization, and interpersonal skills.
• Excellent attention to detail and commitment to high cleanliness standards.
• Ability to prioritize tasks and help coordinate daily housekeeping operations effectively.
• Professional and service‑oriented approach to guest interactions.
• Familiarity with housekeeping supplies, equipment, and inventory practices.
• Knowledge of cleaning chemicals, sanitation practices, and workplace safety standards.
• Ability to work independently while also supporting and motivating a team.
• Comfortable providing direction and leading by example.
• Physical ability to perform housekeeping duties and assist with cleaning tasks as needed.
• Flexibility to work weekends, holidays, and varied shifts as business needs require.

Benefits

• Competitive hourly rate DOE
• Private room in shared housing available
• Health benefits, PTO, 6% matching 401k and more

AMB Sports & Entertainment is a subsidiary of AMB Group LLC, and is comprised of the National Football League’s Atlanta Falcons, Major League Soccer’s Atlanta United FC and Mercedes-Benz Stadium. Atlanta Falcons The Atlanta Falcons are a professional American football club and member of the National Football League (NFL). The team’s headquarters and practice facility are located on a 50-acre site in Flowery Branch, Georgia. The Falcons’ NFL expansion franchise was awarded in 1965 and acquired by current owner Arthur M. Blank in 2002. Under Blank’s leadership, the Falcons have become one of the League’s premier teams on and off the field, playing their home games at Mercedes-Benz Stadium. For more information, visit www.atlantafalcons.com, and follow @AtlantaFalcons.

Mercedes-Benz Stadium Opened in August 2017, Mercedes-Benz Stadium is a world‑class sports and entertainment venue in downtown Atlanta and home to the National Football League’s Atlanta Falcons and Major League Soccer’s Atlanta United. The multi‑purpose stadium was named the 2019 Sports Facility of the Year and is host to major sports and entertainment events, including the 2026 World Cup, the 2018 and 2025 College Football Playoff National Championships, the 2018 MLS Cup, and Super Bowl LIII. Mercedes-Benz Stadium is the first professional sports stadium in North America to achieve LEED Platinum Certification and the first stadium worldwide to achieve TRUE Platinum Certification for zero waste by the United States Green Building Council. Mercedes-Benz Stadium is proud to be collaborating with naming rights partner Mercedes-Benz and twelve founding partners including Coca‑Cola, Equifax, The Home Depot, Novelis, SCANA Energy, Truist, IBM, Georgia Power, American Family Insurance, Global Payments, and Ticketmaster. To learn more about Mercedes-Benz Stadium visit www.mercedesbenzstadium.com. Follow us on Facebook, Instagram and Twitter.

Atlanta United Atlanta United joined Major League Soccer in 2017 and won the 2018 MLS Cup in just its second season, the earliest an expansion team has won the title since 1998. The club has set multiple league records including season tickets sales (36,000-plus), single‑season average (53,002) and total home attendance (901,033). Owned by Arthur M. Blank, Atlanta United plays its home matches at Mercedes‑Benz Stadium. For more information about Atlanta United, including how to purchase season tickets, visit: www.atlutd.com, and follow @ATLUTD.