Assistant Head Teller: Bank Team Lead

ADP, Inc.; Gadsden (AL); On-site; USD 26,000 - 30,000; Full time

Job summary

ADP, Inc. in Gadsden, AL is seeking an Assistant Head Teller to manage deposits, withdrawals, and customer service for commercial and consumer accounts.

This role also leads tellers in the Head Teller's absence, ensuring smooth operation of teller lines, accurate cash handling, and compliance with bank policies. Candidates should have at least one year of teller experience, a high school diploma, and strong math, integrity, and customer-service skills.

Qualifications

• One year’s experience as a bank teller with little to no losses to the bank.
• High school diploma or equivalent required.
• Previous experience working directly with the public is preferred.

Responsibilities

• Supervises and manages other bank tellers as assigned.
• Maintains sufficient, skilled bank staff by scheduling appropriate employees and providing ongoing training and cross-training opportunities.
• Collaborates with Office Manager to conduct performance evaluations that are timely and constructive.
• Reports bank drawer shortages and other discrepancies, ensuring that all differences are managed according to bank policies and practices.
• Conducts various banking transactions including cashing checks and accepting deposits.
• Issues bank cashier’s checks and correspondent drafts.
• Verifies important information including endorsements, dates, and identification to cash or deposit checks and pay out funds.
• Records transactions into banking system and produces computer-generated receipts.
• Maintains proper currencies and coins in bank drawers.
• Balances all monies in cash drawer at the end of each business day.
• Calculates daily transactions using appropriate technology, which may include computers or adding machines.
• Demonstrates a helpful and friendly attitude.
• Identifies and capitalizes on opportunities to sell or promote new bank services.
• Maintains the teller area to ensure the safety of all negotiable items and confidential records.
• Performs other related duties as assigned.

Skills

Customer service

Mathematics

Trustworthiness

Calm under pressure

Communication

Education

High school diploma or equivalent

Job description

ADP, Inc. in Gadsden, AL is seeking an Assistant Head Teller to manage deposits, withdrawals, and customer service for commercial and consumer accounts.

This role also leads tellers in the Head Teller's absence, ensuring smooth operation of teller lines, accurate cash handling, and compliance with bank policies. Candidates should have at least one year of teller experience, a high school diploma, and strong math, integrity, and customer-service skills.