Flexible Part-Time Teller — Customer Service & Cash

ADP, Inc.; Huntsville (AL); On-site; USD 21,000 - 28,000; Part time

Job summary

ADP, Inc. in Huntsville, AL seeks a part-time teller to provide exceptional service and handle cash, deposits, and withdrawals accurately while following bank policies. You will assist customers with financial needs and promote bank products under supervision.

The role requires flexible hours, strong communication, and ability to balance a cash drawer. Prior cash handling and customer service experience are preferred.

Qualifications

• High School diploma or equivalent.
• One year previous experience with direct customer service interaction required.
• Previous experience handling cash transactions preferred.

Responsibilities

• Identifies and meets customer needs through sales and service with focus on deepening customer relationships
• Actively listens for opportunities to cross-sell additional products and services
• Answers customer inquiries and refers customers to the appropriate bank representative for specialized products and services
• Answers phone courteously within three rings or less
• Demonstrates Raving Fans behaviors and use of the Winning Play while creating exceptional customer experiences
• Resolves customer complaints regarding sales and service
• Maintain an adequate cash drawer at all times; this includes buying and selling currency to and from the vault, as necessary
• Conducts cash, deposit, loan, deposit and withdrawal transactions accurately
• Balances cash drawer in accordance with Bank procedures and regulations
• Perform as a team member in allocating and coordinating the work flow
• Contribute to the fulfillment of the department and bank objectives and goals
• Completes Teller Hours Worksheet accurately and in a timely manner
• Prepares compliance forms, such as, Monetary Instrument Log (MIL), Currency Transaction Report (CTR), etc. accurately and in a timely manner
• Operates bank equipment, such as, teller machine, currency counter, cash advance machine, typewriter, etc.
• Issues Official Checks and Money Orders
• Trains with Head Teller to perform Head Teller duties
• Attends branch meetings
• Processes credit card cash advances
• Performs other duties as assigned

Skills

Customer service

Cash handling

Sales

Cross-selling

Communication

Teamwork

Attention to detail

Education

High School diploma or equivalent

Job description

ADP, Inc. in Huntsville, AL seeks a part-time teller to provide exceptional service and handle cash, deposits, and withdrawals accurately while following bank policies. You will assist customers with financial needs and promote bank products under supervision.

The role requires flexible hours, strong communication, and ability to balance a cash drawer. Prior cash handling and customer service experience are preferred.