Grocery Department Leader: People, Performance & Service

Shaw’s and Star Market; Northbridge (MA); On-site; USD 42,000 - 70,000; Full time

Job summary

Albertsons Companies is seeking an Assistant Grocery Department Manager to lead the Grocery Department with a focus on customer service, sales, and strong merchandising standards. You will help oversee daily operations, ensure in-stock conditions, and maintain high standards in pricing and displays.

You will drive a fast-paced, hands-on environment, mentor associates, and work to continuously improve department performance and store profitability.

Qualifications

• Oversee daily operations of the Grocery Department with a focus on customer service, sales, and department readiness.
• Deliver friendly, prompt, and knowledgeable customer service and resolve customer concerns professionally
• Ensure shelves, displays, and aisles are clean, full, front-faced, and merchandised to company standards
• Assist with executing planograms, promotional sets, seasonal transitions, and weekly ad merchandising
• Assist with managing orders, inventory levels, product rotation, and backroom organization
• Assist with monitoring shrink and implementing procedures to reduce waste and loss
• Ensure compliance with food safety, sanitation, safety, and operational standards
• Assist with training, coaching, scheduling, and developing grocery associates while fostering a positive team environment
• Perform Grocery Department duties as needed and assume responsibility for department operations in the absence of the Grocery Manager

Responsibilities

• Help oversee daily operations of the Grocery Department with a focus on customer service, sales, and department readiness
• Deliver friendly, prompt, and knowledgeable customer service and resolve customer concerns professionally
• Ensure shelves, displays, and aisles are clean, full, front-faced, and merchandised to company standards
• Assist with executing planograms, promotional sets, seasonal transitions, and weekly ad merchandising
• Assist with managing orders, inventory levels, product rotation, and backroom organization
• Assist with monitoring shrink and implementing procedures to reduce waste and loss
• Ensure compliance with food safety, sanitation, safety, and operational standards
• Assist with training, coaching, scheduling, and developing grocery associates while fostering a positive team environment
• Perform Grocery Department duties as needed and assume responsibility for department operations in the absence of the Grocery Manager

Skills

Customer service

Communication

Coaching

Team building

Organization

Multitasking

Problem solving

Grocery merchandising

Inventory management

Labor scheduling

Job description

Albertsons Companies is seeking an Assistant Grocery Department Manager to lead the Grocery Department with a focus on customer service, sales, and strong merchandising standards. You will help oversee daily operations, ensure in-stock conditions, and maintain high standards in pricing and displays.

You will drive a fast-paced, hands-on environment, mentor associates, and work to continuously improve department performance and store profitability.