Assistant Golf Pro – Club Operations & Instruction

Twice; Maricopa (AZ); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with employer match

Paid time off (PTO)

Job summary

Twice in Arizona is seeking an Operations Assistant to support daily golf operations, including sales, merchandise, point-of-sale activity, handicap and tee sheet management, and service roles for members and guests.

You will also assist in golf activities and instruction while contributing to an excellent guest experience and coordinating with departments to maintain high standards of service.

Qualifications

• AA degree or 6 months to 1 year related experience, or equivalent
• Current PGA/LGPA Membership is required
• PGA Level 2 or higher preferred
• Ability to read and speak English is required
• Knowledge of Microsoft Office applications
• Experience with computerized POS and tee time system
• Regularly stands, walks and sits; physical ability to lift up to 50 pounds

Responsibilities

• Assist in administering POS revisions for green fee sales, merchandise, and member billing
• Coordinate with Accounting on policy revisions and implementations
• Reconcile daily tee sheets, check-in, and collect payments
• Resolve discrepancies with duplicate charges or payments
• Track force posts and no-show charges
• Initiate and promote club golf activities
• Create lesson plans and provide individual and group instruction
• Maintain a clean and well-stocked golf shop and assist with merchandising
• Prepare materials for golf outings (scorecards, rules, pairing sheets)
• Monitor scores and report handicapping to USGA
• Assist in interviewing, training, and supervising staff
• Ensure effective orientation and ongoing training for associates
• Monitor forecasts and manpower planning to manage costs and productivity
• Maintain safe work practices and regular attendance
• Perform other duties as required

Skills

English proficiency

MS Office

POS & tee sheet systems

Education

AA degree

PGA Membership

Tools

POS system

Tee time system

Job description

Twice in Arizona is seeking an Operations Assistant to support daily golf operations, including sales, merchandise, point-of-sale activity, handicap and tee sheet management, and service roles for members and guests.

You will also assist in golf activities and instruction while contributing to an excellent guest experience and coordinating with departments to maintain high standards of service.