Assistant GM: Service, Ops & Growth Lead

Harri; Midvale (UT); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Discounted drinks

Cookies

Flexible hours

Growth opportunities

Competitions & prizes

Job summary

Swig is seeking an Assistant Manager in Utah to lead daily restaurant operations in a fast-paced store. You will oversee FOH and BOH, mentor staff, and ensure high standards of service while driving sales and managing labor costs.

Ideal candidates bring strong communication, attention to detail, and a collaborative spirit. The role includes flexible hours, growth opportunities, and a fun, energetic work environment with opportunities to earn tips. 16+ preferred.

Qualifications

• Live by Swig's core values: Positivity, Humility, Competency, and Integrity.
• Excellent communication skills, both verbal and written.
• Ability to multitask in a fast-paced environment while helping the team.

Responsibilities

• Oversee day-to-day restaurant operations, ensuring Swig’s standards are met in both FOH and BOH.
• Train, develop, mentor, and communicate with staff to foster a positive work environment and achieve success.
• Act as the primary point of contact for customer service and manage online reviews.
• Drive sales growth and manage labor costs to improve profitability.
• Monitor and optimize operational efficiency, including prep, stocking, and staging.
• Adjust staffing schedules to ensure adequate coverage and manage labor costs.
• Assist with weekly reports, inventory management, and operational documentation.
• Uphold company values, enforce policies, and maintain a safe, clean, and organized environment.
• Complete store checklists, manage deposits, and ensure smooth operations.
• Stock, prep, and rotate food, supplies, and chemicals for smooth service.
• Craft quality drinks and food by following Swig's procedures.
• Communicate clearly with guests and teammates to ensure a smooth, seamless experience.
• Assist with to-go and delivery orders, ensuring accuracy and timely service.
• Collaborate with your team to meet goals and create a welcoming atmosphere.
• Offer add-ons and special menu items, helping customers discover new favorites and enhancing their experience!
• Follow all company policies and procedures to uphold our standards and values.
• Perform other duties as needed.

Skills

Excellent communication

Attention to detail

Collaborative mindset

Multitasking in fast-paced environment

Food handler's permit

Job description

Swig is seeking an Assistant Manager in Utah to lead daily restaurant operations in a fast-paced store. You will oversee FOH and BOH, mentor staff, and ensure high standards of service while driving sales and managing labor costs.

Ideal candidates bring strong communication, attention to detail, and a collaborative spirit. The role includes flexible hours, growth opportunities, and a fun, energetic work environment with opportunities to earn tips. 16+ preferred.