Assistant GM: Lead Teams & Legendary Guest Experience

Buffalo Wild Wings, Inc.; Lewisville (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Weekly pay

Bonus program

Free shift meals

Meal discounts

Best in class training

Advancement opportunities

Paid time off

401(k) retirement plan

Tuition benefits

Medical, dental and vision

Champions of Hope

Cash referral program

Wellbeing support tool

PerkSpot discount program

Recognition program

Slip resistant shoes

Community & charitable involvement

Igniting Dreams grant program

Training contests

Job summary

Buffalo Wild Wings, Inc. is seeking an Assistant General Manager in Lewisville, TX to lead Shift Managers, Servers, Bartenders, and Service Assistants in partnership with the General Manager. You will monitor guest engagement and key performance metrics while driving a guest-first experience in a fast-paced environment.

Develop your team through training, coaching, and performance management, while upholding safety, quality, and restaurant standards. This role anchors a strong operations team.

Qualifications

• 3 years of restaurant, bar, or kitchen management experience.
• General knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety and security systems and procedures, and computer operations.
• Ability to manage and direct the work of others and to train and develop the team.

Responsibilities

• Manage Shift Managers, Servers, Bartenders, and Service Assistants.
• Partner with the General Manager to ensure the restaurant performs at a high level.
• Focus on guest-related metrics and guest engagement.

Skills

Staff leadership

Operations management

Customer service

Training & development

Labor laws knowledge

Tools

POS systems

Job description

Buffalo Wild Wings, Inc. is seeking an Assistant General Manager in Lewisville, TX to lead Shift Managers, Servers, Bartenders, and Service Assistants in partnership with the General Manager. You will monitor guest engagement and key performance metrics while driving a guest-first experience in a fast-paced environment.

Develop your team through training, coaching, and performance management, while upholding safety, quality, and restaurant standards. This role anchors a strong operations team.