Assistant GM - Lead Teams, Grow Sales, Elevate Service

Doherty Enterprises; New York (NY); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Meal discounts

Paid Time Off

401(k) with company match

Medical, Dental & Vision benefits

Job summary

Doherty Enterprises, Wendy's in Queens, seeks an Assistant General Manager to lead daily operations, coach a high-performing team, and drive guest satisfaction. You’ll collaborate with the General Manager to uphold service standards, manage costs, and foster a positive, results-driven culture.

Ideal candidates have 2+ years of restaurant management in high-volume settings, strong leadership and communication skills, and a flexible schedule including weekends and holidays.

Qualifications

• 2+ years of restaurant management experience in a high-volume quick service or fast casual environment.
• Proven ability to lead, motivate, and develop teams.
• Strong organizational, communication, and problem-solving skills.
• Experience managing labor, food cost, and restaurant financial performance.
• Ability to work a flexible schedule including mornings, evenings, weekends, and holidays.

Responsibilities

• Support the General Manager in all day-to-day restaurant operations.
• Lead shifts while ensuring outstanding guest service, food quality, and cleanliness.
• Recruiting, interviewing, hiring, onboarding, and developing team members.
• Coaching and mentoring Shift Managers and Crew Members to achieve performance goals.
• Drive sales, labor, food cost, and profitability through strong operational execution.
• Manage schedules to support business needs while controlling labor costs.
• Maintain inventory, ordering, and food safety standards.
• Ensure compliance with operating procedures, health regulations, and company policies.
• Handle guest concerns professionally and create positive guest experiences.
• Build a positive, respectful, and accountable team culture.
• Step in to lead the restaurant whenever the General Manager is away.

Skills

Team leadership

Guest service

Communication

Problem solving

Cost control

Education

High School Diploma or GED

Job description

Doherty Enterprises, Wendy's in Queens, seeks an Assistant General Manager to lead daily operations, coach a high-performing team, and drive guest satisfaction. You’ll collaborate with the General Manager to uphold service standards, manage costs, and foster a positive, results-driven culture.

Ideal candidates have 2+ years of restaurant management in high-volume settings, strong leadership and communication skills, and a flexible schedule including weekends and holidays.