Assistant GM: Lead Guests & Front‑of‑House Excellence

Applebee's; Raleigh (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Health benefits including 401K and insurance options

Complimentary meals while on duty

Daily Pay Option

Paid training and professional development

Opportunities for advancement

Community involvement opportunities

Job summary

Workstream is seeking an Assistant General Manager in Raleigh, North Carolina. You will oversee front-of-house operations, ensuring exceptional guest experiences and high service standards while working closely with the General Manager. The role requires a minimum of 1 year of experience in the Casual Restaurant industry, proficiency in POS systems, and the ability to communicate in Spanish. Join a vibrant work environment that values growth and development opportunities.

Qualifications

• A minimum of 1 year’s experience in the Casual Restaurant industry is required.
• Current alcohol and food certifications that meet state requirements are required.
• Formal culinary training is preferred.

Responsibilities

• Oversee all aspects of front-of-house operations.
• Maintain exceptional guest experiences and uphold high service standards.
• Drive overall profitability.

Skills

Team leadership

Conflict resolution

Verbal communication in Spanish

Exceptional written communication

Education

High School Diploma

Tools

POS systems

Job description

At Bar Louie, we live to SERVE our Guests, our People, and our Communities.

We grow by empowering our team, creating memorable experiences for our Guests, and driving results for our Company. While we are committed to consistent routines, safety, and compliance, we also celebrate individuality, creativity, and fun. Our leaders thrive in a culture we call Freedom within a Framework—balancing brand standards with continuous improvement and innovation.

What You’ll Get (Benefits):

Join a team that values YOU and creates opportunities to grow your career while having fun along the way.

• Competitive compensation – we aim to recognize your dedication and hard work.
• Competitive benefits (401K, HSA, medical, dental, vision, disability, and life insurance plan options) – to ensure you and your family are well taken care of.
• Daily Pay Option – Access your earnings before payday with our Earned Wage app.
• Paid training and ongoing professional development – we aim to set you up for success.
• Opportunities for advancement and growth within our organization – Our team members are the cornerstone of Bar Louie’s success.
• Community involvement opportunities through Louie Loves events, connecting our brand with local neighborhoods.

What You’ll Do (Responsibilities):

As the Assistant General Manager, you will play a vital role in ensuring the successful operation of our restaurant. Working closely with the General Manager, you will be responsible for overseeing all aspects of the front-of-house operations. Your main objective will be to maintain exceptional guest experiences, uphold high service standards, and drive overall profitability.

What You’ll Bring (Requirements):

• A minimum of 1 year’s experience in the Casual Restaurant industry is required.
• A High School Diploma is preferred.
• Proficiency in POS systems.
• Current alcohol and food certifications that meet state requirements are required.
• Formal culinary training is preferred.
• Ability to verbally communicate in Spanish with the crew.
• Availability to work within open hours (e.g. evenings, holidays, weekends).
• Strong knowledge of team leadership and positive conflict resolution.
• Exceptional written and verbal communication skills.
• Able to withstand the physical demands a restaurant environment holds.

8401 Brier Creek Pkwy, Raleigh, NC 27617, USA