Assistant GM, Food & Beverage - Lead Guest Experience

Drury Hotels Company, LLC

Columbus (OH)

Sur place

USD 65 000 - 90 000

Plein temps

Il y a 9 jours

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Avantages offerts par ce poste

Work-life balance
Career growth
Health and well-being
Retirement plan
Awards & recognition
Performance bonuses

Résumé du poste

Drury Plaza Columbus Downtown, part of Drury Hotels, seeks an Assistant General Manager to oversee bar operations and hotel service excellence. You will lead a team to deliver memorable guest experiences, manage beverage programs, and drive operational performance in a vibrant downtown property.

The role requires leadership in hotel operations, beverage cost control, and a customer-first mindset, with preference for hospitality or business degree holders and prior supervisory experience.

Qualifications

  • Experience in hotel operations and/or bar management.
  • Knowledge of bar operations and beverage cost control.

Responsabilités

  • Lead & Inspire – motivate a hospitality team to deliver top-tier service across hotel and bar operations.
  • Bar & Beverage Expertise – oversee the bar and beverage program for exceptional experiences.
  • Guest Experience Champion – elevate interactions from check-in to last call with a welcoming atmosphere.
  • Operational Excellence – assist in daily hotel management, financial performance, and brand standards.
  • Team Development – hire, train, and develop staff aligned with the Drury culture of excellence.
  • Financial Performance – monitor budgets, inventories, and revenue to drive profitability without compromising guest satisfaction.

Connaissances

Bar operations
Beverage cost control
Team leadership
Guest service

Formation

Bachelor's degree in hospitality or business

Description du poste

Drury Plaza Columbus Downtown, part of Drury Hotels, seeks an Assistant General Manager to oversee bar operations and hotel service excellence. You will lead a team to deliver memorable guest experiences, manage beverage programs, and drive operational performance in a vibrant downtown property.

The role requires leadership in hotel operations, beverage cost control, and a customer-first mindset, with preference for hospitality or business degree holders and prior supervisory experience.

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