Assistant GM: Drive Guest Experience & Team Growth

Buffalo Wild Wings, Inc.

Pennsylvania

Hybrid

USD 52,000 - 70,000

Full time

11 days ago

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Benefits offered by this job

Weekly Pay
Bonus Program*
Free Shift Meals & Meal Discounts*
Best in Class Training & Continuous学习
Advancement Opportunities
Paid Time Off*
401(k) Retirement Plan*
Tuition Benefits*
Medical, Dental and Vision*
Champions of Hope*
Cash Referral Program
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition Program
Slip Resistant Shoes Programs
Community & Charitable Involvement
Igniting Dreams Grant Program
Training Contests

Job summary

Buffalo Wild Wings, Inc. is seeking an Assistant General Manager to lead shifts and coach a team of servers, bartenders and service assistants. You will partner with the General Manager to drive performance and ensure the restaurant stays at the top of its game.

You will focus on guest engagement, guest-related metrics, and creating legendary experiences for guests while fostering development and growth opportunities for the team.

Qualifications

  • Prefer 3 years of restaurant, bar, or kitchen management experience.
  • Knowledge of labor laws, health codes, safe food handling and alcohol service.
  • Ability to lead, train, and develop a team.

Responsibilities

  • Manage Shift Managers, Servers, Bartenders, and Service Assistants.
  • Partner with the General Manager to ensure top performance for the restaurant.
  • Focus on guest-related metrics and guest engagement to create legendary experiences.

Skills

People management
Staff training
Guest engagement
Operations leadership

Tools

POS systems

Job description

Buffalo Wild Wings, Inc. is seeking an Assistant General Manager to lead shifts and coach a team of servers, bartenders and service assistants. You will partner with the General Manager to drive performance and ensure the restaurant stays at the top of its game.

You will focus on guest engagement, guest-related metrics, and creating legendary experiences for guests while fostering development and growth opportunities for the team.

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