Assistant General Manager - Terrace Point Cafe

Wynn Resorts, Limited; Las Vegas (NV); On-site; USD 60,000 - 90,000; Full time

Job summary

Terrace Pointe Café at Encore Las Vegas, part of Wynn Resorts, is seeking a Restaurant Assistant General Manager to oversee daily front-of-house operations and lead the team alongside the General Manager.

You will manage labor and inventory, implement service standards, and drive guest satisfaction while helping maximize profitability. English fluency is required; Forbes-rated experience is a plus. This is a high-volume venue with diverse responsibilities.

Qualifications

• Minimum four years of restaurant management experience.
• English fluency in professional communication.
• Experience in high-volume, fine dining preferred.
• Strong budgeting and cost-control skills.
• Ability to work evenings, weekends, and holidays.

Responsibilities

• Lead daily restaurant operations including labor, inventory, and guest service.
• Assist GM with strategies to increase revenue and guest satisfaction.
• Ensure compliance with health standards and food safety regulations.
• Handle guest complaints and resolve conflicts.
• Coordinate with culinary team for seamless service between kitchen and dining room.
• Manage employee relations and HR agenda within the CBA.
• Support hiring, scheduling, and performance reviews.
• Other duties as assigned.

Skills

Leadership

Budgeting

Guest service

Labor management

Communication

Job description

Terrace Pointe Café serves breakfast, brunch, and lunch in a bright setting overlooking Encore's resort pool and gardens. The menu pairs longtime guest favorites—including Wynn's Buttermilk Pancakes, Croissant French Toast, Chicken & Waffles, and Avocado Toast—with fresh salads, sandwiches, poke bowls, and seasonal specialties. Whether you're starting the day with breakfast on the patio or enjoying a leisurely lunch, Terrace Pointe Café offers approachable classics prepared with quality ingredients and thoughtful touches.

As the Restaurant Assistant General Manager, you will support daily operations and lead the front-of-house team alongside the General Manager, ensuring exceptional dining experiences for our guests while maximizing profitability and efficiency.

• Lead and manage daily restaurant operations, including labor expense, inventory control, and guest service standards to meet financial targets
• Assist the General Manager with the development of strategies to increase revenue, profitability, and guest satisfaction
• Ensure compliance with health department standards and food safety regulations
• Handle guest complaints and resolve conflicts promptly and professionally
• Understand and implement all programs, procedures, standards, specifications, guidelines and training protocols
• Supervisor and support a team of food and beverage personnel including hiring, scheduling, assigning work, reviewing performance, and employee engagement
• Collaborate with culinary team to ensure a seamless service experience between kitchen and dining room
• Manage the restaurant’s employee relations and human resources agendas while understanding the language within the collective bargaining agreement (CBA)
• Other job duties as assigned

• Minimum of four years of restaurant management experience, preferably in a high-volume, fine dining restaurant.
• Candidate must be able to communicate in English fluently and in a professional manner and proficiency in a second language is a plus.
• Previous experience in a Forbes-rated restaurant is highly preferred.
• Excellent financial acumen, including budgeting and cost control. Strong leadership skills with the ability to motivate and develop team members.
• Requires the ability to work efficiently and with a team environment.
• Must be able to obtain and maintain any licensing or active work cards required, at present or in the future, for this position at all times.
• Applicant must be 21 years of age or above.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Ability to work under pressure in a fast-paced environment with multiple priorities.
• Proven track record of increasing revenue and profitability in previous roles.

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.