Assistant General Manager - Store Leader & Guest Experience

Applegreen Group; Highland Park (NJ); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Flexible schedules

Paid Time Off

401(k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Meal Discount

Pet Insurance

Employee Referral Bonus

Job summary

Applegreen USA Welcome Centers Central Services is seeking an Assistant General Manager to support the General Manager in daily operations. This role offers an entry-level path into management with opportunities to learn decision-making and discretion skills in a fast-paced environment.

The role focuses on leading a team, achieving store objectives, and delivering exceptional guest experiences while maintaining brand standards and operational controls.

Qualifications

• Strong leadership and management skills with proven ability to motivate and inspire a team.

Responsibilities

• Deliver performance feedback, set goals, foster teamwork, and communicate business objectives.
• Supervise day-to-day operations and coach shifts supervisors.
• Act in the absence of the general manager to maintain smooth operations.
• Motivate staff during low morale while upholding brand standards.
• Ensure cash management and daily reporting, with adherence to procedures.
• Resolve customer issues to build positive, long-term relationships.
• Maintain cleanliness and brand standards across the restaurant.

Skills

Leadership

Communication

Customer service

Team motivation

Store operations

Problem solving

Job description

Applegreen USA Welcome Centers Central Services is seeking an Assistant General Manager to support the General Manager in daily operations. This role offers an entry-level path into management with opportunities to learn decision-making and discretion skills in a fast-paced environment.

The role focuses on leading a team, achieving store objectives, and delivering exceptional guest experiences while maintaining brand standards and operational controls.