Assistant General Manager - Stateside Live!

Live! Hospitality & Entertainment; Philadelphia (Philadelphia County); On-site; USD 55,000 - 65,000; Full time

Job summary

Stateside Live in Philadelphia, PA is seeking an Assistant General Manager to oversee daily operations, staffing, and guest experience at our premier dining and entertainment destination in the Wells Fargo complex.

The role requires 1–3 years of leadership in fast-paced hospitality, strong communication, and the ability to manage teams, vendors, and admin tasks to maintain high service and financial standards.

Qualifications

• 1-3 years leadership experience in fast-paced hospitality
• Strong communication and listening skills
• Ability to lead a team and communicate effectively (verbal & written)
• Flexible and adaptable to change
• Demonstrated time management and organizational skills
• Must be 21 years of age

Responsibilities

• Oversee day-to-day operations of the venue within company policies
• Maintain professional image: cleanliness, uniforms, appearance
• Control P&L including inventory, labor, and cash handling
• Oversee cost of goods, nightly comps, and safe audits
• Respond to customer service needs and high standards of service
• Assist GM in vendor contracts and admin duties
• Recruit, interview, hire, train, and supervise staff
• Train employees on an ongoing basis
• Ensure a safe guest and work environment
• Manage third-party entertainment vendors and deposits

Skills

Leadership

People management

Communication

Time management

Education

High school diploma or GED

College degree preferred

Job description

WELCOME TO STATESIDE LIVE! THIS IS PHILLY’S PREMIER DINING AND ENTERTAINMENT DESTINATION LOCATED IN THE WELLS FARGO COMPLEX. WITH MULTIPLE DINING AND ENTERTAINMENT VENUES THERE IS SOMETHING FOR EVERYONE AND THE PERFECT SPOT BEFORE DURING AND AFTER ALL SPORTING EVENTS!

Assistant General Manager Responsibilities include, but are not limited to:

• Control the day-to-day operations of the venue within the policies and guidelines set forth by the company, including the assurance of appropriate levels of staffing.
• Maintain a professional company image, including restaurant and bar cleanliness, proper uniforms and appearance standards.
• Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports and taking appropriate actions to include maintaining appropriate stock of liquor, beer and other bar or restaurant products.
• Maintain cost of goods sold, nightly comps, nightly recap reports and safe audits by overseeing inventory counts.
• Respond to customer service needs to provide the highest standards of service.
• Assist the General Manager in the management of third-party vendor contracts.
• Complete financial and personnel/payroll related administrative duties accurately, on time and in accordance with company policies.
• Recruit, interview and hire supervisory and hourly team members; train, supervise and motivate; take disciplinary action and terminate supervisory and hourly team members when necessary.
• Train employees, as assigned, in an ongoing basis.
• Ensure a safe working and guest environment to reduce the risk of injury and accidents.
• Manage all third-party entertainment vendors, as well as Entertainment Director, if applicable.
• Assists with ensuring the daily deposits have been deposited, safe counts conducted and venue's cash is secured at all times.

Assistant General Manager Qualifications

• High School Diploma or GED; College degree preferred.
• Must have 1-3 years leadership experience in a fast paced hospitality food and beverage environment and have proven ability to thrive in such environment.
• Good people management skills, communication and listening skills.
• Proven ability to lead a team and communicate efficiently, both verbally and in writing.
• Must be flexible and adaptable to change.
• Demonstrated time management and organizational skills.
• Must be internally motivated and detail oriented and have a passion for teaching others.
• Exceptional time management and organization skills.
• Ability to work evenings, weekends and holidays.
• Must be at least 21 years of age.

The Assistant General Manager position requires the ability to perform the following:

• Moving safely and efficiently about the facilities.
• Carrying or lifting items weighing up to 75 pounds.
• Handling food, objects, products, and utensils.
• Bending, stooping, kneeling.