Assistant General Manager - Live! Hospitality

Stateside Live!; Philadelphia (Philadelphia County); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off

401(k) plan with employer match

Comprehensive benefits package

Job summary

Stateside Live! Assistant General Manager position oversees daily venue operations, staffing, cash control, inventory, and vendor management to maintain premier hospitality standards.

You will recruit and train supervisory staff, supervise payroll and administrative duties, and ensure a safe and guest-focused environment. Evening/weekend availability and 21+ age required.

Qualifications

• 1-3 years leadership experience in a fast paced hospitality food and beverage environment
• Good people management, communication and listening skills
• Proven ability to lead a team and communicate effectively, both verbally and in writing
• Must be flexible and adaptable to change
• Demonstrated time management and organizational skills
• Must be internally motivated and detail oriented with a passion for teaching others
• Exceptional time management and organization skills
• Ability to work evenings, weekends and holidays
• Must be at least 21 years of age

Responsibilities

• Oversee daily venue operations and staffing
• Maintain a professional image, restaurant and bar cleanliness, and appearance standards
• Control cash handling, inventory, labor, and review financial reports
• Oversee inventory counts and cost of goods sold
• Respond to customer service needs and maintain high service standards
• Manage third-party vendor contracts and events
• Complete payroll and administrative duties in line with company policies
• Recruit, interview, hire, train, supervise and motivate staff
• Ensure a safe working and guest environment
• Manage third-party entertainment vendors and venues cash handling

Skills

Leadership experience

People management

Communication

Time management

Organizational skills

Adaptability

Detail oriented

Education

High School Diploma or GED

College degree preferred

Job description

ASSISTANT GENERAL MANAGER

Assistant General Manager Responsibilities include, but are not limited to:

• Control the day-to-day operations of the venue within the policies and guidelines set forth by the company, including the management of appropriate levels of staffing.
• Maintain a professional company image, including restaurant and bar cleanliness, proper uniforms and appearance standards.
• Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports and taking appropriate actions to include maintaining appropriate stock of liquor, beer and other bar or restaurant products.
• Maintain cost of goods sold, nightly comps, nightly recap reports and safe audits by overseeing inventory counts.
• Respond to customer service needs to provide the highest standards of service.
• Assist the General Manager in the management of third-party vendor contracts.
• Complete financial and personnel/payroll related administrative duties accurately, on time and in accordance with company policies.
• Recruit, interview and hire supervisory and hourly team members; train, supervise and motivate; take disciplinary action and terminate supervisory and hourly team members when necessary.
• Train employees, as assigned, in an ongoing basis.
• Ensure a safe working and guest environment to reduce the risk of injury and accidents.
• Manage all third-party entertainment vendors, as well as Entertainment Director, if applicable.
• Assists with ensuring the daily deposits have been deposited, safe counts conducted and venue's cash is secured at all times.

Assistant General Manager Qualifications

• High School Diploma or GED; College degree preferred.
• Must have 1-3 years leadership experience in a fast paced hospitality food and beverage environment and have proven ability to thrive in such environment.
• Good people management skills, communication and listening skills.
• Proven ability to lead a team and communicate efficiently, both verbally and in writing.
• Must be flexible and adaptable to change.
• Demonstrated time management and organizational skills.
• Must be internally motivated and detail oriented and have a passion for teaching others.
• Exceptional time management and organization skills.
• Ability to work evenings, weekends and holidays.
• Must be at least 21 years of age.

The Assistant General Manager position requires the ability to perform the following:

• Moving safely and efficiently about the facilities.
• Carrying or lifting items weighing up to 75 pounds.
• Handling food, objects, products, and utensils.
• Bending, stooping, kneeling.

Compensation: The compensation range for this position is 75,000 - 80,000 annually. Eligible employees are entitled to a comprehensive benefits package following the required eligibility period, which includes:

• Health, dental, and vision insurance
• Personal and vacation time
• 401(k) plan with employer match