Assistant General Manager - Retail

Midwest Shooting Center; Toledo (OH); On-site; USD 50,000 - 60,000; Full time

Job summary

A premier indoor shooting range and retail destination in Toledo, Ohio seeks an Assistant General Manager to oversee daily operations and drive revenue growth. Responsibilities include managing retail inventory, ensuring safety compliance, and training staff. The ideal candidate should have strong leadership skills and a passion for customer service, aiming to provide guests with a professional and engaging experience. This full-time position offers a competitive salary plus performance incentives.

Qualifications

• Strong leadership skills to manage retail and range operations.
• Ability to maintain compliance with safety standards.
• Skill in inventory management and pricing accuracy.

Responsibilities

• Lead all retail and range operations to maximize revenue.
• Oversee inventory intake and pricing.
• Train and hold associates accountable for service standards.

Job description

Assistant General Manager

Retail Department

Midwest Shooting Center

Full-time | $50,000–$60,000 per year (base + performance incentives)

About Us

Midwest Shooting Center is a premier indoor shooting range and retail destination offering a professional, safe, and welcoming experience for every guest. With multiple locations and a rapidly expanding footprint, we pride ourselves on excellence in customer service, retail operations, and range safety.

Position Overview

As an Assistant General Manager, you’ll lead the day-to-day operations of both the retail store and range floor. This position is responsible for driving revenue growth, maintaining compliance and safety, and ensuring that every guest receives a professional and engaging experience. You’ll oversee inventory, pricing, staff training, and performance accountability—building a high-functioning retail team that consistently meets and exceeds company standards.

What You’ll Do

• Lead all retail and range operations to maximize revenue, profitability, and customer satisfaction.
• Oversee the full retail lifecycle—from inventory intake and pricing to replenishment and accuracy.
• Maintain strong compliance with ATF, OSHA, and internal safety standards through regular audits and inspections.
• Train, coach, and hold retail associates accountable for service standards, product knowledge, and range safety.
• Manage firearm transaction accuracy, including FFL transfers and 4473 form completion.
• Monitor retail pricing, margin performance, and replenishment timing.
• Partner with Guest Services to identify and communicate membership and training opportunities.
• Act as Manager on Duty (MOD) as needed, supporting the overall operation and guest experience.

What Success Looks Like

• Retail and range revenue and profitability grow consistently.
• Inventory is accurate, compliant, and well-managed.
• Retail team members are trained, knowledgeable, and performance-driven.
• The range is safe, organized, and welcoming to guests.
• Errors in 4473 forms and compliance documentation are minimized.
• Retail and range operations directly support membership and training growth.

Who You Are

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