Assistant General Manager - Retail

Midwest Shooting Center; Fort Wayne (IN); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Employee discounts

Career advancement

Performance incentives

Job summary

Midwest Shooting Center in Fort Wayne, IN is seeking an Assistant General Manager to lead the retail store and range floor, driving revenue growth and ensuring safety compliance. You will oversee inventory, pricing, and staff performance to build a high-functioning team with exceptional guest experiences.

You will manage firearm transactions and regulatory forms, while partnering with Guest Services to grow memberships and training opportunities in a safety-forward environment.

Qualifications

• Experience in retail operations and inventory management.
• Knowledge of safety and compliance standards for firearms and range environments.
• Proactive leader with ability to motivate and develop others.
• Organized and detail-oriented with focus on accuracy and accountability.

Responsibilities

• Lead all retail and range operations to maximize revenue, profitability, and customer satisfaction.
• Oversee the full retail lifecycle—from inventory and pricing to replenishment and accuracy.
• Maintain compliance with ATF, OSHA, and internal safety standards through regular audits.
• Train, coach, and hold retail associates accountable for service standards and range safety.
• Manage firearm transactions, including FFL transfers and 4473 form completion.
• Monitor pricing, margin performance, and replenishment timing.
• Partner with Guest Services to identify membership and training opportunities.
• Act as Manager on Duty (MOD) as needed.

Skills

Retail ops

Inventory mgmt

Leadership

Staff development

Safety compliance

Job description

Location: Fort Wayne, IN

Job Id:322

# of Openings:0

Retail Department

Midwest Shooting Center

Full-time | $50,000-$60,000 per year (base + performance incentives)

About Us

Midwest Shooting Center is a premier indoor shooting range and retail destination offering a professional, safe, and welcoming experience for every guest. With multiple locations and a rapidly expanding footprint, we pride ourselves on excellence in customer service, retail operations, and range safety.

Position Overview

As an Assistant General Manager, you’ll lead the day-to-day operations of both the retail store and range floor. This position is responsible for driving revenue growth, maintaining compliance and safety, and ensuring that every guest receives a professional and engaging experience. You’ll oversee inventory, pricing, staff training, and performance accountability - building a high-functioning retail team that consistently meets and exceeds company standards.

What You’ll Do

• Lead all retail and range operations to maximize revenue, profitability, and customer satisfaction.
• Oversee the full retail lifecycle-from inventory and pricing to replenishment and accuracy.
• Maintain strong compliance with ATF, OSHA, and internal safety standards through regular audits and inspections.
• Train, coach, and hold retail associates accountable for service standards, product knowledge, and range safety.
• Manage firearm transaction accuracy, including FFL transfers and 4473 form completion.
• Monitor retail pricing, margin performance, and replenishment timing.
• Partner with Guest Services to identify and communicate membership and training opportunities.
• Act as Manager on Duty (MOD) as needed, supporting the overall operation and guest experience.

What Success Looks Like

• Retail and range revenue and profitability grow consistently.
• Inventory is accurate, compliant, and well-managed.
• Retail team members are trained, knowledgeable, and performance-driven.
• The range is safe, organized, and welcoming to guests.
• Errors in 4473 forms and compliance documentation are minimized.
• Retail and range operations directly support membership and training growth.

Who You Are

• Experienced in retail operations and inventory management.
• Knowledgeable in compliance and safety standards related to firearms and range environments.
• A proactive leader who motivates and develops others.
• Organized and detail-oriented with a focus on accuracy and accountability.
• Comfortable managing staff performance and enforcing policies consistently.
• Passionate about creating great customer experiences while driving results.
• Annual salary range: $50,000-$60,000, depending on experience and performance.
• Health, dental, and vision insurance.
• Employee discounts on retail, training, and range services.
• Career advancement opportunities within a growing organization.
• Performance-based incentives and recognition.

Join the Midwest Shooting Center Team

If you’re a driven, hands-on leader with a passion for retail excellence, operational precision, and customer satisfaction, we want to hear from you.