Assistant General Manager – Restaurant Ops & People Leader

CAVA - Glastonbury; Glastonbury (CT); On-site; USD 62,000 - 70,000; Full time

Benefits offered by this job

Early Wage Access

Health/Dental/Vision/Telemedicine/Pet-

401k with company contribution

Paid sick leave

Parental leave

Free CAVA meal per shift

Opportunity to grow with a rapidly-exp

Job summary

CAVA is seeking an Assistant General Manager in Glastonbury, CT to lead daily restaurant operations, uphold quality standards, and drive profitability. You will partner with the General Manager on scheduling, forecasting, and staff development to deliver exceptional guest experiences.

The role emphasizes leadership, financial stewardship, and a commitment to CAVA's culture of generosity, curiosity, agility, and positivity. Evening and weekend hours are common in this fast-paced setting.

Qualifications

• 1–2 years of supervisory or management experience in restaurant or hospitality.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Proven track record of delivering exceptional customer service.
• Ability to adapt to changing circumstances and improve restaurant performance.
• Capability to manage budgeting and cost control.

Responsibilities

• Assist the General Manager in managing daily restaurant operations, including opening and closing procedures.
• Ensure adherence to CAVA's standards for food quality, service, and cleanliness.
• Oversee inventory management, supply ordering, and cost control to maintain profitability.
• Supervise and support Team Members with training, coaching, and performance feedback.
• Support the General Manager with scheduling and staffing.
• Assist with addressing Team Member issues and conflicts to maintain a positive work environment.
• Enhance the guest experience by upholding high service standards and addressing customer concerns.
• Implement strategies to boost customer satisfaction and loyalty.
• Lead by example in customer service and encourage the team to follow suit.
• Support with managing financial aspects including tracking sales, cash handling, and budget adherence.
• Assist with preparing financial reports, analyze performance metrics, and identify areas for improvement.
• Ensure accurate financial record-keeping and compliance with cash handling procedures.
• Oversee food safety practices and train the team on proper procedures.
• Handle administrative tasks such as inventory management and maintaining records.
• Support the General Manager in report preparation and action plan implementation.
• Participate in special projects and initiatives to drive restaurant success.

Skills

Leadership

Team management

Customer service

Communication

Problem solving

Flexibility

Job description

CAVA is seeking an Assistant General Manager in Glastonbury, CT to lead daily restaurant operations, uphold quality standards, and drive profitability. You will partner with the General Manager on scheduling, forecasting, and staff development to deliver exceptional guest experiences.

The role emphasizes leadership, financial stewardship, and a commitment to CAVA's culture of generosity, curiosity, agility, and positivity. Evening and weekend hours are common in this fast-paced setting.