Assistant General Manager, QSR — PTO & 401K Included

Eataly; Los Angeles (CA); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Paid Time Off

401K with match

Free family meal daily

Discounts at Eataly

and more!

Job summary

Eataly in Los Angeles is seeking a Quick Service Restaurants (QSR) Assistant General Manager to oversee daily QSR operations at a single location. You will work with the QSR General Manager, supervise service leads, baristas, sales associates and stockers, and help manage schedules and payroll.

The role requires 2+ years in counter-service or retail management, strong leadership and coffee knowledge, and the ability to maintain high guest experience standards while staying within budget.

Qualifications

• Bachelor’s Degree is required.
• 2+ years of management experience in counter-service or retail environment is required.
• Exceptional communication, leadership, motivational and teambuilding skills.
• Demonstrated problem-solving, organizational and analytical skills.
• Advanced proficiency in MS Office and common retail POS system (e.g., Micros).
• Experience and knowledge in coffee, coffee production and manual espresso machines.

Responsibilities

• Collaborates closely with the QSR General Manager on all aspects of management.
• Monitors budget to ensure efficient operations and that expenditures stay within budget limitations.
• Ensures guest experience standards are consistently met.
• Makes schedule and submits payroll for staff with approval of the QSR General Manager.
• Hires, assigns, trains, motivates, evaluates and terminates employees as necessary.
• Documents, investigates and resolves employee and guest incidents.
• Estimates food and beverage needs, and requisitions or purchases food, beverages, supplies and equipment; receives and checks orders to ensure adherence to specifications.
• Supervises cleaning and maintenance of equipment and counters according to Department of Health standards, and arranges repairs, contracts and other services when needed.
• Sends daily shift notes to the QSR General Manager.
• Performs other duties as required or assigned

Skills

Leadership

Communication

Problem-solving

MS Office

POS system (Micros)

Coffee knowledge

Education

Bachelor’s Degree

Tools

MS Office

POS system (Micros)

Job description

Eataly in Los Angeles is seeking a Quick Service Restaurants (QSR) Assistant General Manager to oversee daily QSR operations at a single location. You will work with the QSR General Manager, supervise service leads, baristas, sales associates and stockers, and help manage schedules and payroll.

The role requires 2+ years in counter-service or retail management, strong leadership and coffee knowledge, and the ability to maintain high guest experience standards while staying within budget.