Assistant General Manager: People & Operations Leader

Workstream; Pataskala (OH); On-site; USD 48,000 - 64,000; Full time

Job summary

Dairy Queen in Ohio seeks an experienced Assistant General Manager to support the General Manager in directing daily operations and supervising staff. The AGM will deliver constructive feedback, set goals, foster teamwork, and communicate business objectives while stepping in during the GM's absence, ensuring consistency and service quality.

The role emphasizes leadership, organization, and approachable supervision.

Qualifications

• Degree in business administration or equivalent.
• Strong leadership and interpersonal skills.
• Ability to deliver constructive feedback.
• Good communication and organizational skills.
• Computer literate with basic math abilities.

Responsibilities

• Assist the general manager with project planning and staff management.
• Nurture positive working relationships with staff.
• Delegate daily tasks.
• Address issues in a timely fashion.
• Supervise staff and control merchandise.
• Ensure company policies and procedures are followed.
• Set a good example for staff.

Skills

Leadership

Communication

Coaching

Problem-solving

Observation

Staff management

Feedback delivery

Education

Bachelor's degree in Business Administration or equivalent

Job description

Dairy Queen in Ohio seeks an experienced Assistant General Manager to support the General Manager in directing daily operations and supervising staff. The AGM will deliver constructive feedback, set goals, foster teamwork, and communicate business objectives while stepping in during the GM's absence, ensuring consistency and service quality.

The role emphasizes leadership, organization, and approachable supervision.